Farrah Mae Madrazo Bautista

Farrah Mae M. Bautista PROFESSIONAL SUMMARY Experienced Admin Assistant/Trainer at ADAO Learning Institute, Inc., with expertise in office management and training. Additionally, an Online English Teacher at Palfish, 51TALK, and ACADSOC, skilled in using online platforms to engage students and support their progress. EXPERIENCE-- 20 Real Street, San Juan, Kalayaan, Laguna EXPERTISE Customer service Administrative support Customer and client relations Document management Data entry APPOINTMENT SETTER 2025 PK Media 2024 December 12, 2024 to March 1, 2025 Scheduled meetings between prospective clients and Account Executives Identified potential customers and contacting them through direct messaging and emailing. ADMIN ASSISTANT/PROCESSING OFFICER/TRAINER Adao Learning Institute, Inc. June 15, 2022 to October 25, 2024 2024 Managed multi-line phone system, routed calls, and delivered messages to staff. Ensured confidentiality of sensitive information and maintained secure filing systems. Computer Literacy Provided excellent customer service, addressed Problem-Solving inquiries, and built strong client relationships. Teaching Coordinated office supply inventory and EDUCATION assisted with HR tasks, including employee file ACTS COMPUTER COLLEGE - 2011 updates. Associate in Computer Technology Addressed IT issues, coordinated with tech TOOLS support, and maintained filing systems for improved record access. Slack Canva Microsoft Teams Adobe Photoshop (basic) Zoom CapCut Skype Google Drive Google Meet Meta Business Suite Taught basic to advanced English with passion Microsoft Office (Facebook & Instagram) and enthusiasm, inspiring student Google Workspace ONLINE TEACHER (ESL) Palfish Philippines Course May 21, 2020 to October 31, 2024 achievement. 2024