Farooq Azam

FAROOQ AZAM • • • • Email:-Phone & Whatsapp: - / - Address: I-8 Markaz, Islamabad, Pakistan LinkedIn: https://www.linkedin.com/in/thefarooqazam/ SUMMARY Human Resources professional with progressive experience in talent acquisition, employee on boarding, capability building, people operations, HR systems and data management. Committed individual and organized team player, skilled at employee engagement and grievance handling with excellent communication and interpersonal skills. SKILLS • • • • Recruitment & selection Employee Orientation HR systems & process flows Performance management • • • Employee grievance handling & counseling Compliance with SOP Leadership • • • • Management Teambuilding HR confidentiality Communication skills EXPERIENCE Human Focus Technologies Pvt. Ltd. Islamabad Office HR Executive / Human Resource Management | Talent Acquisition | HR Operations Apr 2023 to Present I focus on human resource management, talent acquisition, and HR operations. I have developed strategic insights for employee grievance handling through feedback and surveys. Role as an HR Executive: • Managing end-to-end recruitment process and conducting applicant CV analysis as per the job description and company requirements • Developing and updating job descriptions and job specifications in coordination with relevant department • Creating opportunities for employees to mix and chat through employee engagement and social activities • Employee onboarding • Employee training account creation • Analyzing and monitoring all the department's budget • Setting new HR policies and updating the existing ones • Ensuring the proper implementation of company policies across the organization • Listening and addressing employee concerns to encourage a supportive atmosphere at workplace • Conducting exit interviews and managing the employee's termination process • Handling the day-to-day operations including attendance and leave management • Maintaining all confidential HR and personnel records InvoZone Pvt. Ltd. HR Officer / Human Resource Management | Talent Acquisition | HR Operations Islamabad Office Jan 2022 to Apr 2023 Role in HR Operations: • Managed management-level hiring processes, overseeing pre-arrival, onboarding, and post-arrival protocols, including background verifications. • Optimized onboarding procedures, reducing time required by 25%. • • • • • • • • • • Ensured efficient documentation, filing, and orientation for new employees, maintaining 100% accuracy in data management using Human Resource Information Systems (SAP HCM & Odoo). Conducted monthly review and audit of HR system data. Generated monthly reports analyzing metrics (KPIs) for job acceptance ratio and management-level employee onboarding. Addressed employee grievances, queries, and concerns as the primary point of contact. Led monthly performance appraisals for career path employees with 100% KPI compliance. Managed case proceedings and benefit reimbursement for career path employees. Initiated employee engagement and feedback surveys to identify talent development, retention challenges, and grievances, providing solutions for higher management. Issued official letters on internal and external platforms as required by employees. Implemented employer branding initiatives and organized events to promote organizational culture and enhance company visibility. Developed SOPs for intern induction, management, and exit processes to improve internship experiences. Role in Talent Acquisition: • Co-led Talent Acquisition team, achieving 95% KPI ratio yearly under AGM HR supervision. • Prioritized candidate experience, reflecting company culture during interviews. • Proficient in handling technical interviews at scale while ensuring hiring standards. • Improved industrial-institutional collaboration via MOU enhancements and new MOA signings with universities like LUMS and NUST. Startup Coworks (Pvt) Ltd HR Executive • • • • • • • • • • • • • • • Coordinate with hiring managers to identify job openings and technical requirements. Assist HR Manager in recruiting for various positions. Post job descriptions on platforms like LinkedIn, Facebook, and Rozee.com. Manage HR & Admin operations. Maintain daily attendance records. Recommend employee motivation strategies. Conduct orientations for new staff. Utilize computer skills including HR software. Assist in screening resumes and applications. Arrange interviews and conduct background checks. Offer job positions and handle paperwork. Track applicants and update the database. Proofread HR documents. Handle administrative tasks and client interactions. Manage company social media accounts. PEL (Pak Electron Limited) Lahore HR Internee • • • • • Prepare daily employee records for HR department. Ensure all documentation is complete for the next day. Welcome VIP arrivals and groups. Participate and contribute in team meetings about any issues. Conduct audits of individuals or departments if required. I-8 Markaz, Islamabad Mar 2020 to Jan 2022 EDUCATION International Islamic University, Islamabad MBA, Master in business administration Major Human Resource Management / Minors in Marketing, Economics & Accounting GPA: 3.3/4.0 Preston University, Lahore Campus BBA, Bachelor of business administration Studied Human Resource Management, Marketing, Economics & Accounting GPA: 3.6/4.0 Islamabad, Pakistan 2018 – 2020 2013 – 2018 ADDITIONAL Technical Skills: Advanced in Google Sheets & Microsoft Office (Word, Excel, PowerPoint, Outlook), HRM Orange, Odoo, Oracle, Slack and Jira. Proficient in SPSS. Languages: Fluent in English and Urdu Hobbies: Table Tennis, Hiking, Cricket and Book Reading.