Faridah Mwikali Olaba

As a virtual assistant with two years of experience, I have worked with clients across various industries, such as government agencies, marketing, and schools,community based organizations. My tasks have included

• Email management,
• Calendar scheduling,
• Data entry
• File organization
• Creating reports
• Remote tutoring

I have a good knowledge of online collaboration tools such as

• Google workspace
• Zoom

I am also proficient in

• Wordprocessors
• Spreadsheet
• Online Calendars
• PowerPoint
• Email client.

I can handle multiple tasks and deadlines by prioritizing tasks ,managing tasks and meeting deadlines.I am able to effectively manage time by setting reminders and maintain a wellstructured workflow.

I am a research oriented person who can research on various topics such as product information,this skill helps in finding accurate information and presenting it in a clear and concise manner.

I have strong problem solving skills to tackle challenges and find solutions independently.I am proactive in identifying issues,suggesting improvements and adapting to changing circumstances.

I am a good listener and usually empathise with my clients to offer positive interaction and customer satisfaction.

I always maintain professionalism,respect confidentiality and exercise discretion and integrity when dealing with my clients.

Last but not least,I am detail oriented as my job requires accuracy and precision.I pay close attention to instructions, proofreading documents and ensuring error-free work.