FARID ARSHAD
Quality Assurance Manager
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q linkedin.com/in/faridarshad/
EXPERIENCE
04/2015 - Present
Lahore, Pakistan
• Review and analyze functional and design specifications to validate
customer use cases and ensure thorough test coverage of Email
Security, URLs Analysis, Intrusion Detection and Browser Protection
minimizing FPs.
• Leading both Manual and Automation QA teams in designing and
executing robust testing strategies aligned with Agile methodologies.
• Review and validate functional and design specifications to ensure
comprehensive test coverage of critical backend modules,
configurations, and Integrations.
• Execution Grey-box testing across multiple components—including
Backend services, Web console and CLI.
• Direct the development of synthetic data generation using Microsoft
Graph API, replicating real-world email scenarios boosting test coverage.
• Drive Performance benchmarking and memory profiling initiatives of
new NLP classifiers, optimizing system efficiency and resource usage.
• Collaborate cross-functionally with Dev, ML teams to validate backend
classifiers targeting new BEC, phishing, and spoofing attacks.
• Oversee the defect lifecycle—logging, tracking (via JIRA), and
verification—ensuring timely resolution & adherence to quality standards.
Sr. SQA
Zin Technologies, Wyless Plc
01/2012 - 04/2015
Lahore, Pakistan
• Designed and executed comprehensive test scenarios and test cases to
validate end-to-end functionality of CRM - with Telecom domain.
• Conducted various testing types—including functional, regression, and
backend testing—to ensure reliability and stability across releases.
• SOAP API and Web service validation, including backend testing and
database integrity checks, ensuring data accuracy and defects reduction.
• Utilized JIRA and Bugzilla to manage the full defect lifecycle—
logging, tracking, and verifying resolutions to ensure timely closure and
compliance with QA standards.
• Collaborated closely with Project Teams and Business Analysts to
gather and refine test requirements, ensuring alignment with evolving
business and functional goals.
• Performed infrastructure-level validation and GPRS data verification for
telecom vendors—automating CDR download, processing, and analysis
across multiple environments, increasing test efficiency.
SQA
PalmChip, FireEye
s Teams: farid-arshad
SUMMARY
Manager QA Backend
SlashNext Inc
Lahore, Pakistan
11/2009 - 01/2012
Lahore, Pakistan
• Performed Grey-box and Black-box testing of Network Security Product
(IDS/IPS) various levels, covering functional, regression, and system
testing with a focus on backend data validation.
• Test cases creation, documented, and executed in alignment with project
requirements and business objectives, increasing test coverage.
• Managed defect lifecycles using Bugzilla and Mantis, ensuring accurate
logging, prioritization, and verification to support high-quality releases.
• Applied deep understanding of networking concepts and Protocols, with
hands-on experience in Linux, and virtual environments to simulate and
validate real-world conditions.
• Utilized Wireshark and SNORT to conduct traffic analysis and signature
verification, identifying security anomalies and optimizing detection
workflows.
• Salesforce CRM testing for recruitment workflows, validating business
logic, UI consistency, and system integration to enhance process
automation and user experience.
• Strong collaboration and communication skills in Agile development
teams, ensuring alignment between QA efforts and sprint goals.
Technically adept SQA professional over 16 years
of experience leading QA teams in delivering
secure, high-reliability software solutions in
Cybersecurity and Network Security domains
including BEC, Malicious URL Feed, IDS/IPS,
Browser Protection. Proven track record of
delivering complex, security-critical systems with
upto 99% defect free releases.
Skilled in full-cycle QA, Agile methodologies, and
aligning test strategies with SDLC. Expertise spans
functional, regression, system, and performance
testing across APIs, microservices, SIEM
integrations and Web-based CMS and testing
frameworks to ensure traceability and coverage
across product lifecycles.
SKILLS & EXPERTISE
Testing & QA Skills
Requirement Analysis
Test Planning
Test Estimation
Test Strategy
Grey-box Testing
Black-box Testing
Functional Testing
Regression Testing
System Testing
REST/SOAP APIs
Review/Design Test Cases
Web App Testing
XSS
Salesforce CRM
Performance Testing
Database Testing
Microservices Testing
Logs Monitoring
Defect Management
Test Tools & Technologies
JIRA
Confluence
Google Smartsheet
NoSQLBooster
SoapUI
Wireshark
Bugzilla
Insomnia / Postman
MySQL Workbench
PUTTY
Gnome-Shell
X-Ray
FileZilla
Microsoft Visual Studio
SNORT
EDUCATION
SKILLS & EXPERTISE
M.C.S
Automation/Scripting & Performance
Preston University
01/2001 - 01/2003
Lahore, Pakistan
03/2000 - 05/2001
Lahore, Pakistan
03/1997 - 08/2000
Lahore, Pakistan
P.G.D. Software Engineering
Govt. F.C. College
Bachelor's
Govt. F.C. College
Selenium Webdriver
Bash/Shell Scripting
Python
Apache Benchmark
JMETER
Database Skills
MySQL
Redis
MongoDB
MS SQL Server
Amazon DynamoDB
QA Project/Process Skills
Agile Methodologies
SDLC
Scrum
Kan-Ban
Software Test Lifecycle
Impact Analysis
Release Management
Resource/Tasks Allocation
Test Coverage
Bug Triage
QA Reports
Cross-Functional teams Collaboration
Industry Experience
Cyber and Network Security (IDS/IPS)
Email Security
Salesforce CRM
Browser Extension
Telecommunication
Professional Accrediation
Certified Scrum Master
Google Project Management
MCP & MCSE
CCNA
