CONTACT
FARHAN TP
--
Thandupara (House)
Karulai po, karulai
Nilambur, Malappuram (Dist)
Kerala (state), India
Pin -679330.
OBJECTIVE
I seek challenging opportunities where I can fully use my skills for the success of the
organization.
EXPERIENCE
April 2017 December 2020
VST Mobility Solutions Pvt. Ltd
Technical Support Engineer
* Created support documentation that empowered and enabled user community to
extend skills, leverage system features and find resolutions to questions without
intervention from support team.
* Documented all transactions and support interactions in system for future reference
and addition to knowledge base.
* Worked with software development team on reported errors and bugs on newly
released software and assisted in deployment of release fixes.
* Followed up with clients to verify optimal customer satisfaction following support
engagement and problem resolution.
* Collaborated with vendors to locate replacement components and resolve advanced
problems.
* Coordinated with systems partners to finalize designs and confirm requirements.
* Built application platform foundation to support migration from client-server product
lines to enterprise architectures and services.
* Configured hardware, devices and software to set up work stations for employees.
* Assessed system hardware and software and suggested modifications to reduce lag
time and improve overall speed.
* Aligned office departments and increased inter-department communication and data
sharing.
November 2016
- April 2017
Risbuzz Technology hub
Technical Support Engineer
November 2015
- October 2016
SFO Technologies Pvt. Ltd, Cochin Special Economic Zone Kakkanad, Kochin
Assembly Technician
* Inspected all work for quality and compliance with design standards.
* Developed detailed maintenance schedules for wire & hands equipment to maximize
equipment lifetimes.
* Soldering electronics components.
* Chemical fox Potting.
* Hand tool Crimping.
* Insulation Stripping
* Maintained good stock levels, counted parts and requested additional supplies.
* Worked directly with QA personnel to identify and correct defects.
* Executed regular tests and inspection procedures to assemble products according
to specifications.
* Checked position and alignment of each component to prevent errors and minimize
materials waste.
* Received and processed both written and verbal instructions, prints and work orders.
* Followed outlined specifications to implement effective assembly plans.
* Set up and tested monitors and calculators and recorded test data per engineering
and quality specifications.
* Sampled and tested final products to check conformance with production
tolerances.
* Verified part Numbers and placed parts in appropriate shipping containers.
* Inspected and tested components, assemblies and power tools for proper
functionality.
* Planned and paced work efficiently in order to meet daily, weekly, project or
production goals.
* Completed durable assemblies and subassemblies with hand and power tools .
November 2014
- August 2015
Schneider Electric, chennai, tamilnadu
Quality Engineer
* Performed quality inspections and drafted reports to detail non-conforming material
issues.
* Utilized knowledge of ISO 9000 standards to develop action plan for company
certification.
* Contributed to root cause analysis to determine core reason for failures and errors.
*Facilitated circuit breaker process improvements, decreasing overall errors %.
* Supported quality team members during corrective action updates.
* Built strong rapport with team members, management and clients to facilitate
efficiency and productivity.
* Coordinated with quality control staff to complete inspections.
* Examined project specifications to design effective schedules, budgets and project
scopes.
EDUCATION
2014
Aishwarya Polytechnic College Bhavani, Erode, Tamilnad
Diploma in Electronic & Communication Engineering
3.6
2010
Government Higher Secondary School, Moothedath, Malappuram, Kerala
Biology Science
3
2008
Kmhs Karulai, Malappuram
High School
3.3
PROJECTS
Rf based Railway station Announcement system in train compartment.
The main use of this project is to display the station where the traine is crossing or
reached.
INTERESTS
Reading books
Cycling
PERSONAL DETAILS
Nationality : India