As a highly skilled Technical Support Engineer, I bring extensive experience in IT support, system administration, and network troubleshooting. With proficiency in Windows environments, Microsoft 365, server administration, and network configurations, I have successfully provided technical solutions to a diverse range of clients. My ability to diagnose and resolve complex issues ensures seamless operations and user satisfaction.
I have had the opportunity to work with professionals from different countries and cultures, collaborating with Canadian and U.S. companies to deliver high-quality technical support. My strong communication skills, combined with a problem-solving mindset, enable me to effectively interact with clients, escalate issues when needed, and drive resolutions efficiently.