Fareed Kioko Maingi

PERSONAL DETAILS P.o Box 45614 Nairobi. OBJECTIVE My objective is to encounter an organization that will enable me to grow as a professional and as an individual. I already have years of experience in areas related to customer service, administration, sales and accounts, and I hope to help a company achieve success while simultaneously enhancing my personal knowledge. I am eager to work within a team structure. I enjoy encountering new challenges and this proactive mindset has already helped me to achieve success. I aim to partner with an organization that likewise espouses this forward-thinking mentality. PERSONAL COMPETENCIES Communication-listens and communicates openly, honestly and respectively with different stakeholders on various hierarchical levels Customer focus-provides service excellence to internal and external clients Initiative, self-driven, resilient -deals with situation and issues proactively and persistently, seizing opportunities that arise and motivated to work in a multicultural, changing environment Planning and organizing -reaches goals that are central to organizational success by making and following plans and allocating resources effectively Ability to translate strategic goals to operational initiatives Team player-works collaboratively with others to achieve organizational goals PROFESSIONAL EXPERIENCE 2012-present Co-auto Dealers Limited Position: parts sales /administrator Duties, Responsibilities and achievements Creating procedures and policies to ensure timely payments while maintaining customer retention Promoting parts sale to existing and new customers. Stock and inventory management in coordination with purchasing personnel. Building and maintaining right relationship with customers and their representatives through phone calls, emails and personal visits. Preparing, communicating and negotiating spare parts quotations with customers. .EDUCATION BACKGROUND Certificate of Secondary Education-Kaumoni Boys High School REFERENCES  Prafulchandra Manibhai Patel, Director, Co-auto Dealers Ltd