Faraz Ahmed

Summary Faraz Ahmed Assistant Vice President Contact Results-driven Product Manager with over 15 years of experience in the payment domain and card issuance industry and Software Development. Proven track record of leading cross-functional teams, delivering innovative products, and managing complex technical projects. Skilled in product strategy, user-centric design, and roadmap development. Adept at transforming business requirements into market-leading solutions and driving operational efficiency through effective stakeholder management and process optimization. Experience managing technical accounts, including building, and maintaining relationships with key stakeholders and identifying new business opportunities. Strong understanding of technical products and services, and the ability to communicate technical information to non-technical stakeholders. Address: Sharjah, UAE Phone: - - E-mail:-LinkedIn: https://www.linkedin.com/i n/faraz-ahmed-8b860755/ Core Competencies • • • • • Skills ------------------------------------------------------------------- Managerial Expertise: ● ● ● ● ● ● ● ● ● ● ● Solution Architect Leadership Team Building Strategic Planning Leading projects Strategic planning Supervision Pre-Sales Product Management Product Enhancement Application Presentation Demo to Client ● Agile ● Process Improvement ● Project Management ● Customer Satisfaction ● Understanding Business Requirement ● Technical Project Plan Development & BRD ------------------------------------------------ Technical Expertise: ● ● ● ● ● ● Payment Domain (Issuance and Card Industry) EMV EMV Data Preparation Tokenization Payment Processing Payment Security Product Management: Product Strategy, Feature Prioritization, Lifecycle Management, Roadmap Planning, Go-to-Market Strategy Stakeholder Engagement: Cross-Functional Team Leadership, Vendor and Client Collaboration, Non-Technical Stakeholder Communication Technical Expertise: Payment Domain, Payment Security, API Integration, System Architecture, EMV Strategic Planning: Business Requirement Analysis, Technical Project Plan Development, Risk Management, Process Improvement Leadership: Team Building, Mentoring, Project Management, Resource Allocation, Agile Methodologies Work Executive Summary • • • • • • • • • • • • • • • • • Experience with presenting technical information and demos to clients. Proven ability to lead cross-functional teams and manage multiple projects simultaneously. Strong communication and interpersonal skills, with the ability to build and maintain relationships with clients, partners, and internal teams. Strong problem-solving abilities, with the ability to identify and resolve technical issues. Responsible for leading and managing a team of developers, providing direction and guidance, and ensuring that projects are completed on time and within budget. Responsible for managing the development budget, including allocating resources, tracking expenses, and reporting on financial performance. Responsible for overseeing the development and launch of new products and working closely with other departments, such as marketing and Business, to ensure that products meet customer needs and are produced efficiently. Experience in leading EMV CHIP card project, PCI DSS, Verified by VISA, Mastercard, Contactless cards. Knowledge of Various EMV Chips Lead Development team to integrate Embosser with Personalization Application for card printing and Personalization. Worked as an application support Team Leader, supported multiple applications such as Card Personalization System, Central and Instant issuance, Reconciliation System, Banking Kiosk. Leading Card Personalization Bureau Setup and Involve Logical security Audit Leading Key Management Process (Generation, Loading, Destruction) Designing of Banking Kiosk process flow with different modules. Responsible for clarifying Internal and external Auditors. Responsible for filing BRD and creation of technical Proposal for Projects and share with PMO team. Presentation of Application in front of Client ● ● ● ● ● ● ● ● ● ● ● HSM, Key Management ISO 8385 MasterCard/Visa Specification EMV Card Personalization Cryptography UL Test Tool SQL Server C#, ASP.Net Core, React.Js MS office packages (PowerPoint, Excel, Visio, MPP, Outlook etc.) Web API Integration Technical Documentation Projects: ● ● ● ● ● ● ● ● ● ● Smart Center Market Place Application Kiosk Solution for various Banks Instant Issuance Solution Central Issuance Solution EMV Chip Migration Projects (Visa/MasterCard) Hardware Integration in Kiosk for different Modules Different Mobile Applications Process Automation POS Management Application Other Web Applications. Languages English Hindi Urdu Work History Assistant Vice President-Perso OMA Emirates, Sharjah, UAE July 2024- Current Sr. Manager Payment System OMA Emirates, Sharjah, UAE July 2021- June 2024 • • • • • • • • • • • • • • • • • • • • • • Responsible for the launch and overall product management of the Nano Perso cards processing platform. Provide technical project management for over 100 projects of Chip Migration, Central and Instant issuance. Wrote technical documentation with an emphasis on Business Requirements, Technical Specification’s, and Statement of Work. Worked cross-functionally with sales, designers, developers, and business team to ensure the timeline of deliverables. Worked closely with product owners and software engineers to groom product backlogs, setting priorities, and decreasing development time. Collaborate and work with various internal departments and external vendors in the launch and implementation of the processing platform for specific clients in the specific markets and regions. This involves working with the technical teams for roadmap, feature, and release management. Definition of platform features include creating detailed user and process flow technical level designs and algorithms to satisfy the feature requirements. Working with clients to define business requirements from the high level down to the detailed levels. Work with the technical development teams to review the solution and technical designs with an understanding of how the solution impacts the overall platform architecture. Project management skills and can track resource plans, communication plans, risk mitigation plans and issue resolution plans. Work with the technical testing teams to review the test cases and testing to ensure newly defined platform features are properly tested. Some platform features require the development of new APIs for which field level designs are required. Work closely with client project manager during all phases of development lifecycle. Manage and handle critical processes involving sensitive data. (Key Management activity for Third Party Banks) Planning future roadmap for product with respect to design and application architecture Investigating and understanding new technologies related to EMV issuance. Work with our processing partners to ensure the card processor’s platform has features that are needed for the specific markets in question and where there are gaps to draft up the solution in conjunction with our partners and have that delivered in a timely manner. Work with our processing partners to complete the required Visa & Mastercard scheme certifications for each country and region where OMA client launches cards & issuing services. Working experience in Debit, Credit, Prepaid, WPS. Working experience on Authorization and acquiring. Clearing and settlement with schemes and host. Work with internal teams to create, maintain review all product documentation which may include marketing presentations, fact sheets, instructional documentation, use cases, product and functionality specifications, API, business requirement documents and other technical documentation etc. Manager Project Issuance OMA Emirates, Sharjah-UAE • • • Apr 2017 to Jul 2021 Manage and handle critical processes involving sensitive data. (Key Management activity for Third Party Banks) Planning future roadmap for product with respect to design and application architecture Investigating and understanding new technologies related to EMV issuance. • • • • • • • Kiosk Based instant issuance project Improvement of existing applications by analyzing and identifying areas for modification Supervise all employees in production and technical control departments, including assigning tasks, approving schedules, and ensuring compliance with timelines Work closely with client project manager during all phases of development lifecycle. Provide consultation to banks with respect to plastic certification, SIT, UAT, implementation and Post deployment issues. Experience in certification of personalization bureau facilities for MasterCard and VISA Experience in migrating Card Management System for EMV chip card issuance both for M/Chip, and VSDC card Issuance. Assistant Project Issuance OMA Emirates, Sharjah-UAE • • • • • • • • • • • • Sep 2014 to Apr 2017 Provide technical support to customers during implementation and getting certification with card schemes (VISA/MasterCard/American Express/China Union Pay). MCHIP and VSDC application Personalization and Certifications for Issuing Banks. Provide consultation to banks with respect to plastic certification, SIT, UAT, implementation and Post deployment issues. Customer Communication and Satisfaction Software Design and Development regarding new modules and enhancements. Improvement of existing applications by analyzing and identifying areas for modification Problem-solving and thinking laterally as part of team, or individually, to meet needs of project KEY management in EMV, Payment systems Major Certifications: Key Management Responsibilities EMV Migration for Issuers Data Transfer / File Encryption Visa/MasterCard Design/Plastic Specifications Software Developer Jan 2009 to Mar 2013 Dz Card India Pvt Ltd, Gurugram, Haryana. India • • • • • • Managing EMV data preparation for all banks Software Design and Development about new modules and enhancements Improvement of existing applications by analyzing and identifying areas for modification Involve Master Card & Visa Annual EMV Audit Problem-solving and thinking laterally as part of team, or individually, to meet the needs of project Performing IT Administration Task. like - Maintenance of Domain Controllers and Active Directory Services including implementation of Group Policy, Software deployment, Server Activities Education- to- to 2003-07 1999-06 to- to 1998-04 Certified associate in project management (CAPM)®Course Completed from Simplilearn Master of Computer Applications (M.C.A.): Computer Science Punjab Technical University - Jaipur Bachelor of Computer Applications (B.C.A.): Computer Science and Programming MCRP University - Jaipur Senior Secondary (12th): Science Education Govt. Sr. Secondary School - Baskripal Nagar, Alwar High School Diploma Govt Senior Secondary School - Kishangarh Bas, Alwar PROFESSIONAL RECOGNITION AND AWARDS • • • • Best Team in Project Deliveries in 2014 Best Performer of the Year in 2015 Best Team of the Year in 2015 Member of OMA Cricket team as a player. Personal Information • • • • • • • • Nationality: India Passport No: U- Passport Expiry Date: 24/08/2030 Visa Type: Residence Father's Name: Late Mr. Aftab Ahmed Warsi Date of Birth: 28 April 1983 Permanent Address: Kishangarh Bas, District: Alwar, State: Rajasthan, India Interests: Spend time with family and friends, Join Religious Activities, Traveling