Farah Soumbouloglou

Farah Soumbouloglou Abd Al-Aziz street Shmeisani Amman Mobile: - Email:- EDUCATION & QUALIFICATIONS Scientific Path Certificate (Tawjihi) (Equivalent of ) ​GCE O-Level Grade A HE Diploma in Mechanical Engineering British-Hellenic College Athens - Phone Maintenance Certificate PSUT & Harmonex Phones services center IELTS Certificate In English Language British Council Athens - Greece Certification In Greek Language Philosophy School - Athens PERSONAL PROFILE I am a reliable, hardworking and a quick learner. Also I am a person that strives to learn new things. Competent when it comes to handling and counting cash. I am also able to work in a team or on my own charged with enthusiasm. I enjoy interacting with customers and can effectively deal with customer complaints. Moreover I can use initiative when coming up against a new task. Employment: ​(Retail, Catering and hospitality) ● Hudsons Catering 2016 - Serving meal courses during wedding (That includes serving hot plates, desserts and starters). - Serving Canape and toping-up guests drinks. - Work behind the bar and serve guests drinks with a diligent approach and being competent when counting cash and processing card payments. ● Retail Sales Assistant At Tk Maxx Union Square 2015 – 2016 - ​(9 months in retail experience) - Serving customers with a friendly approach and welcoming gesture as well as being diligent. - Maintain shelfs and clothes rails on the shop floor and ensure a presentable look to customers. - Stock room and flowing products from the stock room to their appropriate section on the shop floor. ● Wynford Farm summer of 2015 - Building a playground requiring effort and hard work. - Taking care of different kinds of animals which required durability and patience. -Assisting customers in the cafe. ● Bartender Espionage Night Club 2015 - Preserve the tidiness and hygiene of the bars and the area of serving customers. - Taking customers orders over loud music in a very fast pace working environment. - Working under pressure at peak hours while paying attention to customers needs. ● Receptionist in local hotel while doing studies in Athens-Greece.2012 - Solely arranging rooms booking for guests from different parts of Greece and the world. - Take guests phone calls during their stay and paying attention to their needs. - Effectively arranging check-ins and checkouts for guests and issue their final bill at checkout. ● Catering team at a Greek cuisine in Athens-Greece- - Direct interaction with customers and kitchen team. - Delivering best food experience by effectively taking orders and welcoming customers in a friendly manner. - Rearranging and cleaning tables after customers paying the bill. SKILLS​: Communication My communication skills have improved greatly in the past years whilst working at a Greek cuisine, where I worked on the cashier as well as other different positions, such as communicating with colleagues. Also interacting with customers such as taking orders and dealing with complaints effectively, which enhanced my communication skills level. I also worked in a hotel, where I was positioned as a receptionist which helped me achieve even more progress in the aspect of interaction with customers. This involved booking rooms for tourists in which I had to be fluent in three languages: Arabic, English and Greek. Organisation I am an active individual, where I was a member of the volleyball club at my university and also the pigeon clay club, as well as working out at the gym most days of the week. I am aware of the importance of consistency in my studies and University work. Moreover I manage to cook three main meals a day to keep up with my routine diet. Finding time to achieve these activities has provided me with the perfect and essential organisational and time keeping skills. Teamwork I have always accomplished my duties as a group member in projects such as school and university research projects. We worked as a team using Gantt charts that helped us achieve our goals by a specified deadline. IT Skills I am really thankful to my early exposure to technology and computer software since an early age where I worked on a variety of IT programs such as Microsoft Office and Visual basic, also currently learning HTML5/CSS and JavaScript in addition to web design software such as Adobe Dreamweaver. INTERESTS Sports I have always been a fan of sports where I played volleyball as the team captain which often gave me the opportunity to lead my team with a top performance in order to win and be on top. Travelling I have travelled to different countries some of them in the east and some in the west, where I have learned a lot from different cultures as well as meeting new people, and I believe that has helped me a lot in developing my strong personality in different situations. I would be pleased if you could consider me for any employment opportunities within your company. REFERENCES References available upon request