Faniyan Ruth

Faniyan Ruth

$2.62/hr
Customer service specialist
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Lagos State, Lagos State, Nigeria
Experience:
1 year
Ruth Faniyan Contact Coordinates: #1 Alahaji Wasilat Street, Ishaga Bustop, Off Ojodu Abiodun Road, Ojodu Berger, Lagos |-|-| WORK EXPERIENCE RRN Media Company, Ogun State Administrative/Finance/HR OfficerJanuary 2020 – Date Duties and Responsibilities: The Officer in charge of supervision of administration and personnel management for the company. In charge of supervising the calculation, presentation and disbursing of remuneration to the casual staffs and officers Tracking and monitoring of change in cost of living and market prices of commodities/inflation to use same information to advice management on salary reviews for staff. Other roles as may be assigned by management team Government Day Secondary School, Pilot, Dukku, Gombe State School Administrator and Class InstructorOctober 2019 – September 2020 Duties and Responsibilities: In charge of personnel management for all student of the Senior secondary school three. Supervisory roles to the School Head of Mission Administrative Management of the School Section (classrooms) Monitoring and Evaluation of all activities for report to school management on best practices for improved performance of school Directly involved in knowledge transfer and improved consciousness of students on the professional use of English language and the testing of the same in form of rigorous examinations and role playing Facility management of the office premises – vehicles and equipment, ensuring all items are well functioning and repair of any one that needs repair All other functions as may be directed by Head of School Mission and Management Makay Groceries, Gombe State Customer Service AdministratorMay 2020 – September 2020 and Assistant Chef Duties and Responsibilities: Nutrition Management and advise for the preparation of delicacies for customers Office Administration and administration duties in the kitchen and restaurant space Officer responsible for capacity building among staff team and training of staff on customer support, customer management and entertainment of customer feedback. Officer responsible for communication of staff needs to upper management and also relaying management decision to staff in a way that is diplomatic and that enhances a ‘win-win’ situation All other functions as may be directed by Chief Executive Officer and Management Blue Bubbles Enterprise, Portharcourt, Rivers State Marketing and Administrative OfficerJune 2016 – April 2017 Duties and responsibilities Customer Service, Customer satisfaction facilitator for the enterprise Administrative Support, administration of the warehouse and retail repository for imported and locally made assorted leather accessories of various kind and make. The officer responsible for training interns and marketers and also responsible for creation of new outlets if need be Initiator of the procurement of all office items, equipment, stationeries and all other items needed for the office. Bid analysis and obtaining quotation from all suppliers. Directly supervising the purchase process Office management Princeworld Imperial Nigeria, Lagos HR and Finance Officer, (By Correspondence)June 2016 – April 2017 Duties and responsibilities The Administrative and Personnel Management Officer of the Office in Lagos State. Human Resource Officer responsible for the Office and reporting to Management of all staff and employee welfare and general office management. The Strategic Officer responsible for capacity development and training of interns. Initiator of the procurement of all office items, equipment, stationeries and all other items needed for the office. Bid analysis and obtaining quotation from all suppliers. Directly supervising the purchase process Supervision of payment of salaries to all staff, instructors, computer trainers, interns, cleaners and artisans COURSES AND CERTIFICATES Certificate of ProficiencyAugust, 2016 Certification in Human Resource/Personnel Management. Princeworld Imperial, Nigeria. Certificate of National Service -October, 2020 National Youth Service EDUCATION University of Portharcourt, Choba, Rivers State Bachelor of Science Philosophy – Second Class Honors,October, 2018 Faith Mode College, Lagos State Senior Secondary School Certificate -June 2009 PROFESSIONAL SKILL Internet Application People Management and Group Dynamics Ability to motivate, work under pressure and deliver on tasks Ingenuity and versatility Typing Proficiency Excel word Sales Representative Customer Service Specialist PERSONAL INFORMATION NationalityNigerian Languages SpokenEnglish, “Urhobo & Yoruba” State of OriginEkiti Date of BirthOctober 6th, 1993 GenderFemale HobbiesReading, Writing and Speaking REFEREES Available on request
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