An experienced Virtual Assistant with a strong background in administrative support, customer service and business operations across remote and on-site roles. Proven ability to manage email inboxes, calendars, scheduling, and client communications while maintaining accurate records and databases. Skilled in CRM management, data entry, online research, report preparation, and document organization. Adept at handling high-volume customer inquiries, resolving issues professionally, and supporting internal reporting and coordination. Proficient with modern VA tools including Trello, Notion, Slack, Zoom, Google Workspace, Microsoft Office, and CRM platforms. Highly organized, detail-oriented, dependable, and comfortable working independently across time zones while meeting deadlines and handling confidential information with discretion.