Faizan Alam

 Address  R-462 Sector 14-B Shadman town North Karachi, Karachi. FAIZAN ALAM Phone - Email-8thAugust 1992 Seeking a job in a prestigious and progressive organization where I can not only practically experience my academics but also learn to be a great professional. EDUCATIONAL CREDENTIALS Education Institute Year Completed BS – Telecommunication Iqra University Currently pursuing Intermediate – FSc Karachi Board 2012 Matriculation Karachi Board 2010 Computer Proficiency& Short Courses MS Office, Outlook Express Optical Fiber Communication (telecom foundation) Microsoft Windows Server Virtualization Professional Experience Blitzkrieg Call Centre Customer Services Representative UK Campaign– Road Traffic Association(Aug’ 12 – Jan’12(Customer Support Executtive) U.S Campaign – Outbound 2years experience (Customer Support Executive) Worked in DGS(TRG) for 4 months.(Sales Executive) Key Responsibilities: Obtain client information by answering telephone calls; interviewing clients; verifying information. Determine eligibility by comparing client information to requirements. Inform clients by explaining procedures; answering questions; providing information. Maintain and improve quality results by adhering to standards and guidelines; recommending improved procedures. Update campaign knowledge by studying new product descriptions; participating in educational opportunities. Accomplish sales and organization mission by completing related results as needed. Personal Information Father Name:Hafiz Qazi Fareed Alam Date of Birth:8th August 1992 Nationality:Pakistani. Religion:Islam. Marital Status:Single. References shall be furnished upon request.