FAIZAH S. LUNA
Email Address:-Skype ID: live:.cid.bada3fd0ccecf852
Present Address: Block 2, Lot 18, Agan North Phase 4, General Santos City
Philippines
Mobile No:-
Permanent Address: Block 2, Lot 18, Agan North Phase 4, General Santos City
Work Experience:
October 1, 2021 – February 5,2022
HR/Admin Virtual Assistant
AG Urgent Care
Brooklyn, New York
Performs HR related duties like processing of Newly Hired applicants.
Updating and Credentialing new applicants
Maintaining and keeping staff files
Ensure the administrative workload for Medical Staff.
Submission of leave forms and sick leave certificates with maintenance of up to date
records of all leave taken each member of Medical staff within the department.
Monitor, schedule and track quarterly performance reviews as well as end of probation
reviews and keep records/files upto date.
September 1- September 30, 2021
Medical Virtual Assistant
Life Savers Emergency Room
17685 Tomball Parkway
Houston, TX 77064
JOB DESCRIPTION:
Keeping patient records up to date using EMR (Any desk access).
General office management tasks such as taking care of ordering office and medical
supplies.
Managing the front office, setting patient appointments, patient’s engagement, etc.
Updating patients files.
Updating patient insurance and billings.
Maintaining Medical Records Etc..
February 5, 2006 up to February 4, 2017
Administrative Assistant
Medical Services- Bahra PHC-WR
King Abdulaziz Medical City-Jeddah KSA.
JOB DESCRIPTION:
Ensure the administrative workload for Medical Staff within the department are typed
and distributed as per department needs, in a timely manner, e.g: memos, letters,
agendas, minutes of the meetings, rotas, internal policies and procedures,
presentations, activity reports and lectures schedules.
Prepares HR related issues for the staffs.
Conducts orientation to all newly-hired staff about Company profile, rules and
regulations and organizational chart
Prepares and maintains reports that are necessary to carry out the functions of the
Human Resources Department. Prepares periodic reports for management as necessary
or requested.
Act as Operations manager assistant if needed.
Prioritize workloads when necessary.
On daily basis, keep filing and records up to date, photocopy, deal with telephone calls
and maintain the general running of the office.
Liase with other departments within the hospital as well as counterparts outside the
hospital.
Submission of leave forms and sick leave certificates with maintenance of up to date
records of all leave taken each member of Medical staff within the department.
Monitor, schedule and track quarterly performance reviews as well as end of probation
reviews and keep records/files upto date.
Audit attendance of staff in preparation for payroll.
Formulation, typing and distribution of minutes of the committees meetings.
Formulation, typing and distribution of the correspondence thru the ECTS
system(Enterprise Archiving and Correspondence Tracking Solutions).
Carry out any directions, requests made by the Director and give every assistance to all
medical staff within the department.
Prepares and approves leaves of staff thru Oracle System.
Making Monthly and Annual reports of the center.
Manage and maintains Executive schedules.
Perform general office duties such as ordering of supplies thru Oracle system,
maintaining records management systems and performing basic bookkeeping work.
Perform other job related duties as assigned.
October 4, 2004 up to November 2005.
Customer Service Assistant
Globe Telecom
Mandaluyong City Manila Philippines.
JOB DESCRIPTION:
Act As customer service Assistant and Introduce company’s new brand.
Do some clerical jobs.
January 2002 up to January 2003.
Mbook Editor-Proofreader
Information Anaylyst Corporation
Chino Roces Ave. Makati City, Philippines.
JOB DESCRIPTION:
Responsible for editing data.
Responsible of encoding the medical terms and data of medical books.
Answers telephone queries and take messages.
To be aware of the regulations recording the medical data protection act.
August 2001 to December 2002
Computer Operator/encoder
Equitable Computer Services
Binondo, Manila Philippines.
JOB DESCRIPTION:
Responsible for filing the incoming credit advice
Responsible for sorting the incoming sales slips.
Responsible for the encoding the data sales slips.
Responsible for verification incoming cheques.
Educational Background:
Bachelor of Science in Computer Science-Graduated May 2001 at STI College Rectro, Manila.
HIPPA Certified.
Seminar And Training Attended:
STI Information Technology Exposition 2000- February 2001
Health Education Facilitator- 2013
World Diabetis Facilatator – May 2013
Breast Feeding and Breast Cancer Facilitator- Oct.2014
One day Infection Control and Hand hygiene course – February 2014
Skills and Interests:
Operates efficiently telephone, fax machine, scanner, photocopy machine, PC
computers.
Is familiar and proficient with PC and relevant software packages (Microsoft
word/Excel/Visio/Powerpoint).
Familiar with Google Suite (Gmail, Calendar, Drive, Docs, Sheets, Slides.
Character References:
Dr. Nasser Al-Hagan
Director, Al-Iskan Jeddah PHC-WR
King Abdulaziz Medical City
Kingdom of Saudi Arabia
Tel:- ext. 29452
Dr. Asmaa Al-Refaie
Consultant Family Medicine
Bahra PHC-WR
King Abdulaziz Medical City
Kingdom of Saudi Arabia
Tel:- ext. 29026
Dr. Abdulrahman Al-Malki, MBBS, ABFM
Assistant Professor of Family Medicine
King Saud Bin Abdulaziz University of Health Sciences, COM-JEDDAH
Consultant Family Medicine and Diabetologist
Director, Bahara Primary Health Care
King Abdulaziz Medical City-WR
Tel. No- Ext. 29050/29049
Mobile:--