Faithwins Azi

My name is Faithwins Azi, I have a solid 5 years of remote working experience. I have worked highly commendably as an Executive Virtual Assistant, with deep roots in Customer service roles, Cold calling, Admin Assistant roles, and SDR/ BDR roles, respectively.

As a skilled Executive Virtual Assistant:

I am dedicated to providing efficient administrative support remotely. With excellent organization, communication, and time management skills, I excel in tasks such as email management, scheduling, data entry, travel management/ event management, and research. My goal is to streamline processes and lighten the workload for my clients, allowing them to focus on their core tasks and goals.

As a Customer Service Representative:

I am dedicated to delivering exceptional service and support to every client interaction. With a genuine passion for helping people and resolving issues, I prioritize empathy and active listening to understand and address customer concerns effectively. My strong communication skills allow me to convey information clearly and courteously, fostering positive relationships with clients. Whether it's troubleshooting technical issues, handling inquiries, or processing requests, I am committed to ensuring a seamless and satisfying experience for every customer. I thrive in fast-paced environments and am adept at managing multiple tasks while maintaining a high level of professionalism and attention to detail. Ultimately, my goal is to leave every customer feeling valued, heard, and satisfied with the service they receive.

As an experienced Admin Assistant:

I am a proactive and detail-oriented administrative assistant with a knack for multitasking and problem-solving. From managing calendars and coordinating meetings to handling correspondence and maintaining records, I ensure smooth day-to-day operations in any professional environment. With strong organizational skills and proficiency in office software, I am committed to optimizing efficiency and supporting the success of the team.

As an SDR (Sales Development Representative):

My passion is using proactive outreach and lead qualification to increase income. I interact with prospects, pinpoint their problems, and explain how our product or service may meet their needs by utilising my excellent communication skills. I am committed to producing qualified prospects and guiding them through the sales funnel with a methodical approach to prospecting and a relentless mindset, ultimately enhancing the bottom line of the organisation.

I have efficiently carried out these roles respectively and performed highly, meeting my hourly, weekly and monthly KPI's consistently. I am eager to discuss details, and more of my achievements with my employer and I look forward to meeting you.