Faithful Otoro

Faithful Otoro

$5/hr
Effective customer service relations and administrative assistant.
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Abuja, Fct, Nigeria
Experience:
5 years
FAITHFUL OTORO Abuja, NG -- SUMMARY Self-motivated, bilingual (English and French) a creative graduate of International Relations and Diplomacy with experience in managing the administrative, and public relations functions in a federal parastatal, passionate about adding value, I am an exceptional communicator dedicated to building stronger teams and implementing strategic policies to improve the state of well-being of any society. I collaborate with different individuals to ensure smooth running of operations with an enthusiasm for delivering excellent service to clients and other visitors in the workplace. Beyond my administrative and diplomatic expertise, I seamlessly transition into the realm of sales. Leveraging my background, I demonstrate the ability to conduct research and analysis, particularly in the areas of governance, politics, and the economy of international business transactions. This analytical acumen, combined with my strategic thinking, positions me as an asset for roles such as a sales executive. CORE COMPETENCIES Data Entry | Ethical Conduct | Filing and Organization | Research | Event Coordination | Confidentiality | Customer Service | Meeting Support | Documentation| Office Management| Scheduling| Communication Handling Soft Skills: Communication (Verbal and Written) | Problem-solving | Patience | Adaptability and flexibility | Attention to detail | Team collaboration | Time management skills | Positivity and willingness to learn | Empathy WORK EXPERIENCE Center Sales Officer Cars45 Nigeria • • • • • Collaborating with other team members, including those in financing, marketing, and service departments. Maintain end to end relationship with customers. Create a network base for sales and generate leads for the Center. Grow and develop sales in assigned center. Ensuring that all necessary documentation for sales transactions is completed accurately and in a timely manner. Front Desk Officer Tripmata • • • • • • • August 2021 – April 2020 Assisted in NDC Participants enrollment seminars, with the directive of the Director in charge of program coordination. Collaborated with other administrative assistants and team members. Proficient using office software such as word processing, spreadsheet, and presentation tools. Tracked and managed expenses for executives or departments. Drafted, proofread, and edited correspondence, reports, and other documents. Administrative Assistant National Defense College (Department of Coordination and Public Relations) • • • April 2022 - September 2021 Ensured confidentiality and privacy of sensitive information. Communicated important information to employees and visitors. Managed schedules and appointments for executives or other staff members. Identified and using problem solving skills to provide solutions. Provided a positive and professional first impression of the organization. Administrative Assistant National Defense College (Department of Coordination and Public Relations) • • • • • May 2022 – Present March 2020 - March 2019 Prepared program and public relations documents for signature and release. Maintained operational maps, logbooks, messages, and information. Assisted in NDC participant’s enrollments seminars, with the directive of the Director in charge of program coordination. Maintained and created a favorable public image of the organization by strengthening the credibility of public programs. Oversaw and maintained the daily operations of the office. EDUCATION DELF B2 Certification Abuja • 2023 Bachelors of Science (BSc) International Relations and Diplomacy ISCOM University Benin Republic • 2018 Secondary School Leaving Certificate Ogboin Grammar School Ogboin • 2014 REFERENCE Available on Request.
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