Faith Ramos

I am a versatile professional with over five years of experience spanning administrative support, digital marketing, customer service, and ESL instruction. Throughout my career, I have developed a wide range of skills that allow me to contribute effectively in multiple areas, from managing CRM systems to creating content and handling customer inquiries.

My journey began in customer service, where I learned the importance of clear communication and problem-solving. This foundation helped me transition into roles in administrative support, where I became proficient in managing schedules, maintaining files, and supporting business operations. I have a strong focus on organization and time management, always striving to ensure tasks are completed efficiently and on schedule.

In recent years, I have expanded my skill set into digital marketing and content creation. As a Marketing Coordinator, I was responsible for developing social media content, newsletters, and graphics to promote events and initiatives. I’ve gained hands-on experience in using tools like Google Suite, Microsoft Office, and GoHighLevel, which have allowed me to support teams in both customer management and marketing efforts. I also enjoy using my creativity to design basic graphics and write content that resonates with diverse audiences.

In addition to marketing, I have experience as an ESL teacher, where I helped students improve their communication skills. This role taught me patience and adaptability, as I learned to tailor lessons to meet the individual needs of each student. I also gained valuable insights into effective teaching strategies, communication styles, and the importance of building a rapport with learners.

What drives me is the opportunity to continuously learn and adapt to new challenges. Whether it’s taking on a new marketing campaign, learning a new tool, or stepping into a different role, I approach each opportunity with enthusiasm and a growth mindset. I am always seeking ways to improve, both professionally and personally, and I believe that my ability to quickly learn and apply new skills is one of my strongest qualities.

Currently, I am looking to leverage my experience in administrative support, marketing, and communication in a dynamic professional setting where I can continue to contribute, grow, and collaborate with a team.