Faith Osigbemhe

FAITH OSIGBEMHE Remote. linkedin.com/in/faith-osigbemhe-1084b32a7 SUMMARY Detail-oriented Virtual Administrative Assistant and Digital Marketing Specialist with 3+ years of experience supporting remote U.S.-based organizations in the NGO, entertainment, and e-commerce sectors. Proficient in Google Ads (Editor, Analytics, Tag Manager), client onboarding, email and calendar management, website content editing, and social media management. Proven ability to manage multiple priorities and deliver high-quality work under minimum supervision across different time zones. PROFESSIONAL EXPERIENCE Virtual Assistant & SEO Campaign Manager​January 2024 – PresentGHRI – Global Health Reform Initiative (U.S.-Based NGO) | Remote •​ Responded to emails and managed communications for volunteer teams and stakeholders, maintaining professional and timely correspondence. •​ Scheduled and organized meetings, interviews, and remote sessions across multiple time zones using Google Calendar and Google Meet. •​ Managed daily social media campaigns across Facebook and Instagram (8+ posts per day), growing community engagement and brand reach. •​ Onboarded new volunteers and team members, handling documentation, platform access setup, and welcome communications. •​ Implemented Google Business Profile optimization, link-building, and guest posting strategies to increase organizational online visibility. •​ Recorded and updated data and progress reports for team projects using Google Sheets, improving reporting accuracy. •​ Coordinated outreach campaigns and conducted research on job boards, funding platforms, and recruitment sites. Administrative & Virtual Support | SEO Content Manager​January 2023 – December 2024KDN+ (U.S.-Based Entertainment Streaming Platform) | Remote •​ Provided comprehensive virtual administrative support including scheduling, internal communications, record-keeping, and meeting coordination. •​ Managed and grew social media accounts across Facebook, Instagram, and LinkedIn, increasing audience reach and engagement. •​ Edited and maintained website content — updated pages, product descriptions, and blog posts for SEO and user experience. •​ Assisted in job posting, applicant screening, and interview scheduling, streamlining the recruitment process. •​ Executed content marketing and digital campaigns that boosted platform subscriptions and brand recognition. •​ Supported brand promotion research for collaborations and partnerships, improving overall administrative efficiency. Digital Marketer & SEO Content Writer​ January 2023 – December 2023Elzit Dubai – Lifestyle & Stationery Brand | Remote •​ Managed Google Ads campaigns for lifestyle and stationery products, optimizing for click-through rate and conversions. •​ •​ •​ Wrote and optimized blog posts and product descriptions to improve organic SEO visibility and rankings. Increased ROI from 36% to 60% within one year through targeted backlinking, on-page SEO, and digital marketing strategies. Enhanced brand recognition through targeted digital campaigns across multiple platforms. Customer Service Representative​2022WHG Betting Company | U.S based betting Company Remote •​ Served as first point of contact, handling customer inquiries via live chat and email with prompt, professional responses. •​ Resolved account, payment, and withdrawal complaints, maintaining high customer satisfaction and accurate case records. •​ Escalated complex cases to relevant departments while keeping customers informed throughout resolution. SKILLS Administrative Tools: Google Workspace (Docs, Sheets, Calendar, Meet, Forms), Microsoft Office (Word, Excel, PowerPoint), Notion, Trello, Slack Google Ads & Analytics: Google Ads Editor, Google Analytics, Google Tag Manager, Google Business Profile Optimization Communication & Support: Email Management, Client Onboarding, Scheduling, Customer Service, VoIP & Video Conferencing Social Media Management: Facebook, Instagram, LinkedIn – content scheduling, audience growth, campaign management Website & Content: Website content editing, SEO on-page optimization, blog writing, product description optimization Design: Canva EDUCATION Bachelor of Science (B.Sc.) in Human Nutrition and Dietetics – Second Class Upper Ambrose Alli University, Nigeria CERTIFICATIONS •​ •​ •​ •​ Digital Marketing & E-commerce Certification – Google Google Analytics Certification – Google SEO Fundamentals Certification – Google Virtual Assistance & IT Support – The Tech Trinity