FAITH OKERE
E-mail Address:-
Personal Summary
My key focus is to exceed client and employer expectations. I am looking for an opportunity in the
citizenship team of a global organization where I can demonstrate my passion and utilize my skills and
experience to improve the sustainability, profitability and the socio-economic activities of the
organization. Monitoring social media analytics using free or paid tools and responding to questions and
comments, constantly innovating to push new ideas and formats, coordinate campaigns with initiatives,
building email lists, creating emails, and nurturing leads through written communications. Through my
work experience, I have expanded my abilities to provide excellent customer service in a professional
manner. I possess outstanding problem-solving skills, diligence and efficiency with time management
skills. As a result oriented person, you will find me to be dedicated and focused, very organized,
extremely self-motivated and passionate, embracing all challenges with a positive attitude and energy.
Key Skills and Expertise
❖ Microsoft Office Skills
❖ Media, Publicity and Social Media Management
❖ Team Management and Interpersonal Skills
❖ Customer Service and Communication Skills
❖ Administrative Support
❖ All Google Suite tools (Google Slides, Gmail, Google Sheets, Google Docs, Google Forms etc)
❖ Marketing emails automation (MailChimp, YAMM)
❖ Email handling
❖ Basic HTML, CSS
Professional Experience
❖ Community Facilitator 2015 –2017 Society for Family Health
❖ National Veterinary Research Institute 2016
Intern
❖ House of Cakes 2018
Cashier and Supervisor
❖ Akwa Ibom Agricultural Development Programme 2019
NYSC
❖ De Choice Mall 2019 Customer Service Representative
❖ Pacreams 2019 –2020 Customer Service Representative
❖ Speedaf 2021 Operations Manager
❖ Cryptonite 2021 Telegram Community Manager
Education
❖ Kaduna State University 2018 B. Agriculture
❖ Airforce Secondary School, Kaduna 2012 Senior Secondary
Certificate
Training and Certifications
❖ Certificate in Business Ethics, Customer Service and Team Building 2019 Maxxia
Consulting Limited, Uyo
❖ Certificate in Social Media Management 2021 Techup Girls
Personal Details
Sex: Female
