FAITH OGALI
Apapa, Lagos
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A dedicated and self-motivated Transcriptionist with more than 2 years extensive experience. Offering accuracy, critical
thinking and project management. A great team player with an eye for detail.
WORK EXPERIENCE
FOOD LABORATORY VOLUNTEER
01/ 2021 to Present
Standards Organization of Nigeria
Lagos
Identify, monitor, and report on quality and composition of foods •
Collect samples and data from sample receptionist.
Clean, maintain, operate, and sanitize laboratory equipments.
Determine moisture, salt, sugar, or preservative content of food and beverages.
CUSTOMER SERVICE OFFICER
03/ 2020 to 01/ 2021
Medipal Healthcare
Lagos
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Ensure customer satisfaction and provide professional customer support.
Increased customer satisfaction reviews by 20%
SECRETARY
04/ 2017 to 07/ 2019
Hope of Glory Sanctuary
Lagos
Processing, typing, editing, and formatting reports and documents.
Filing documents, as well as entering data and maintaining databases.
Arranging and scheduling appointments, meetings, and events.
Monitoring office supplies and ordering replacements.
SKILLS
Typing - 7 years
Editing - 7 years
Project management - 3 years
Computer skills- MS Word, PowerPoint, Outlook - 5 years
EDUCATION
ONDO STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY
Bachelor’s
Biochemistry
Okitipupa, Ondo State, Nigeria
02/ 2019 to Present
UNIVERSITY OF ILORIN
Other
A level Science
Ilorin, Nigeria
01/ 2018 to 09/ 2018
