Faith Odunayo Adeosun

FAITH ODUNAYO ADEOSUN Ashi, Ibadan - / - http://www.linkedin.com/in/faith-adeosun |- PROFILE SUMMARY An organized and detail-oriented virtual and administrative assistant, proficient in executing a wide range of tasks such as data entry, customer support, office management, and schedule coordination. Skilled in managing meetings, handling correspondence, and maintaining records with precision. Proactive in addressing business needs and solving challenges independently. With strong digital proficiency and mastery of tools essential for modern administrative functions, I am adaptable, flexible, and committed to continuous learning to improve efficiency and support business objectives. WORK EXPERIENCE AFEX, Ibadan - Information Technology Intern ⚫ ⚫ ⚫ ⚫ Annotated images for building AI models used in grading agricultural commodities, ensuring high data accuracy. Wrote prompts for various sections of the company’s website, which were used in building AI model that enhanced customer interaction and improved user experience. Learned backend development, including Python, Django, and API integration, and built applications using this knowledge to support internal processes. Actively participated in team projects, collaborating to develop and implement IT solutions. ANDRONICUS - Virtual/Administrative Assistant ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ Jan 2020 – Dec 2021 Implemented and maintained a streamlined process for managing member biodata using Excel. Ensure data accuracy, confidentiality, and integrity, contributing to enhanced organizational efficiency. Communicated with and coordinated the participation of stakeholders for different seminars, strengthening organizational connections. Produced informative and visually engaging presentation slides for a diverse range of seminars and workshops. Produced polished and concise reports summarizing meeting outcomes and decisions enhancing communication within the organization CHLOE STORE, Oshogbo - Customer Service Representative ⚫ June 2022 - Dec 2023 May - Sept 2021 Utilized social media platforms to engage customers, showcasing products and addressing inquiries. Oversaw efficient order processing, ensuring accurate and timely delivery of goods. Resolved customer complaints and concerns promptly, demonstrating strong problemsolving skills. Cultivated lasting customer relationships, fostering loyalty and driving repeat business. WORK SAMPLES : Some of my work samples are collated here, these are not factual data, but representation of duties carried out as an Administrative Assistant, also, as a Customer Service Representative. https://drive.google.com/drive/folders/19Yb8txeBFB-NqtAqYHvCptXQVOCn3Fr0?usp=sharing SKILLS ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ Data Entry And Management Record Management Calendar Management Email Management Customer Success And Support Appointment Setting Digital Literacy Attention to details Communication Skill Critical Thinking Time Management Research TOOLS ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ Microsoft Office Suite Google Workspace Trello Slac Zoom HubSpot CRM CERTIFICATES ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ Complete Data Entry Course AI Career Essentials Customer Success Management Working As A Virtual Assistant Jobberman Soft skills Training SOS Employability Skill Training Udemy Alx Udemy Alison Jobberman Romanspage Global - EDUCATION Bachelor of Technology, Science Laboratory Technology Ladoke Akintola University of Technology, Ogbomosho. REFERENCES Available on request. 2015 - 2021