Faith Marie De Guzman Aliño

Contact- (Mobile)- www.linkedin.com/in/ deguzmanfaith (LinkedIn) Top Skills HR Reporting Benefits Negotiation Business-to-Business (B2B) Certifications Foundations: Data, Data, Everywhere Introduction to Business Intelligence Leadership and Management Faith Marie Aliño Cultivating global talent and future leaders ⭐⭐ Cebu, Central Visayas, Philippines Summary Experience: 10+ years in operations, client relationship management, and talent acquisition Creative: Rap artist, songwriter, and performer Passion for Art: Enjoys painting and immersing in different cultures ✝⭐ Faith-Driven: Guided by Jesus’ teachings of compassion and integrity Family First: Wife and mom of two adventurous boys; cherishes family moments Values: Resilience, adaptability, and a commitment to serving others Collaboration: Ready to tackle challenges and inspire creativity Experience Pearl Talent 1 year 4 months Account Manager October 2024 - Present (2 months) New York, United States - Cultivated strong relationships between talent and clients to ensure satisfaction and retention, maintaining a churn rate of less than 4%. - Conducted regular check-ins with both talent and clients to address any concerns and enhance the overall experience. Talent Success Manager June 2024 - October 2024 (5 months) New York, United States - Built the Talent Success Department from 0-1 after identifying the gap during my previous role in Client Success and the importance of adding value to our internal and external team through L&D, performance management, and engagement activities. - Authored SOPs for a standardized protocol in operations, delivery of modules, training, and communication strategies to our client's hires. - Authored training materials and learning modules to enable success and confidence in our growing internal and external team. Page 1 of 4 Client Success Manager August 2023 - June 2024 (11 months) New York, United States - Onboarded new clients and ensured consistent talent placement aligned with the clients’ business goals and organizational growth - Specialized in B2B relationship management, fostering long-term partnerships, and enhancing client satisfaction - Successfully upsold to existing accounts, helping them expand their teams and leverage premium recruitment services - Provided executive coaching to clients and key stakeholders, improving decision-making and recruitment outcomes eighty2i 3 months Operations Analyst June 2023 - August 2023 (3 months) - Conducted in-depth research on growing startups in Seed to Series A funding rounds in tech/SaaS industry to identify potential clients needing GTM and growth services - Scraped and sourced leads in the venture capital industries, identifying companies that could benefit from our GTM and growth solutions Project Manager June 2023 - August 2023 (3 months) - Executed teammate success strategies, enhancing collaboration and driving performance improvements within teams delivering GTM and growth services - Collaborated with cross-functional teams to ensure project scope was aligned and executed successfully, meeting client expectations and objectives Engoo English Second Language Instructor January 2022 - June 2023 (1 year 6 months) - Taught engaging ESL lessons - Assessed student progress and gave feedback - Communicated effectively with students - Maintained accurate records of student attendance, performance, and grades Bizmates Philippines, Inc English Second Language Instructor July 2021 - December 2021 (6 months) Philippines Page 2 of 4 - Delivered course materials for Japanese professionals that cover the English language. - Kept track of students progress - Encouraged students to maximize their potential in learning the language Freelance (Self employed) Project Manager April 2014 - August 2021 (7 years 5 months) Cebu, Central Visayas, Philippines • Produced projects and events for ad-hoc clients, partners, and stakeholders • Managed logistics activity from suppliers to clients. • Operations and team manager for event coordination and operations. • Effectively negotiated to reduce direct costs • Scheduled vendor appointments, handled follow-ups, picked up items, and coordinated with other professionals to guarantee a seamless event day. Bigbulb Design Lab Purchaser September 2019 - March 2020 (7 months) Quezon City, National Capital Region, Philippines - Set purchaser for American TV series "Almost Paradise Season 1" - Implemented effective negotiation strategies to close deals with the best possible purchase prices. - Worked to develop and implement cost-effective purchasing strategies. - Performed a range of administrative duties from maintaining production schedules to purchasing supplies and hiring vendors. - Wrote daily reports for accountability and quality assurance. Tropical Futures Marketing Analyst December 2018 - February 2019 (3 months) Mandaue, Central Visayas, Philippines • Studied past marketing activities and customer behavior analysis to better understand the gallery's market. • Produced research and analysis to support marketing initiatives. • Recommended strategies to increase marketing and brand awareness through audience targeting. Page 3 of 4 Ayala Land Premier Sales Team Property Specialist June 2018 - November 2018 (6 months) Cebu, Central Visayas, Philippines • Produced online and in-person marketing content and used social media channels to market the company's property listings (Facebook, Instagram, Email) • Cold-calling prospective leads and setting up appointments. LSERV Corporation Administrative Assistant April 2017 - July 2017 (4 months) - Contractual administrative assistant for the Bureau of Internal Revenue RDO-7 Administrative Department. - Performed a variety of administrative duties, including answering phones, taking and delivering messages, writing memos, making copies, and following up with business owners regarding their tax dues. Education CAP College Bachelor of Arts - BA, Political Science and Government · (2013 - 2016) Page 4 of 4