Faith Maluki

FAITH KAMBUA Virtual Assistant About Me Contact Phone: E-Mail: Address: --1806 Kimbo Road, Nairobi. Education Certificate in Virtual Assistant Alison 2020 - 2021 Bachelor of Business Management The technical university of kenya- Diploma in Business Management The technical university of kenya- Skills Administrative and Organization skills Executive Assistant Calendar Management Travel Coordination Sales Communication and Customer Service Technical and digital tools Social media and Digital Marketing Cold calling and Lead management Real Estate management Languages English Swahili I am a highly organized and detail-oriented Virtual Assistant with expertise in administrative support, Sales, Customer service, email management, scheduling, and social media management. I’m also skilled in data entry and a variety of Virtual Assistant tasks. I am dedicated to helping businesses streamline operations and improve efficiency. With excellent communication and time management skills, I am committed to delivering quality results for every project. Experience Virtual Real Estate Agent willstone Real Estate Ltd. 2023 – 2024 Worked as a remote real estate assistant at willstone, a real estate company based in the US, specializing in showcasing properties through engaging house tours Duties and Responsibilities Assisted buyers and sellers through the real estate transaction process Conducted property showings, open houses, and virtual tours Negotiated contracts and offers to ensure optimal outcomes for clients Developed marketing strategies, including social media promotions and email campaigns Maintained strong client relationships and provided expert advice on market trends and investments Consistently met or exceeded sales targets and client satisfaction ratings Telesales Agent - watu credit, kenya Worked as a remote Telesales agent at watu credit , a Fintech Company that deals with Car Financing and Logbook Loans. Duties and Responsibilities Calling prospective customers and taking them through the various Mogo products and terms (Car financing, Logbook loans etc) Scheduling customers’ visits to Mogo branch where they meet a loan officer on ground Proactively working with lead contacts from marketers, calling them and persuading the clients and finally converting them to loan sales Advising prospective and current customers by answering questions and addressing concerns about Mogo products Answering customers’ questions and overcome objections Meeting company expectations for excellent customer experience Following-up on existing customers to check on their progress and possibly get referrals from them. Properly recording data in Mogo IT system References Boniface Lavington Alice wainji wilstone Real Estates /CEO Regional Manager/ watu credit Kenya Phone: - Phone: (- Email : - Email : alicewainji2@gmail,com