WORK EXPERIENCE
Executive Assistant
Painting Company | February 2022-October 2024
Managed:
Email communication & scheduling
Data entry & basic bookkeeping
Confidential information & client social media (FB/IG)
Proficient in:
Asana, Calendly, New Era, Hubspot, Hubstaff, Dripjobs,
Mhelpdesk
Wix.com content scheduling
Strong:
Organizational & communication skills
Social Media Management
Health Coach | 2018-January 2021
FAITH KARIN
BUENAFLOR
FREELANCE VIRTUAL
ASSISTANT
Create engaging content (posts, videos)
Schedule posts to maximize reach
Monitor and respond to comments and messages
Analyze performance and adjust strategy
Lead Generation
DAV Audio Visual Company | 2018 - November 2024
- Conduct online research about a company or industry and provide the
client with the required information through data entry on Zoho CRM,
Trello
- responsible for conducting research and picking the prospect clients
Hybrid Customer Service Representative
Tesltra | Powered by Teletech October 2014- October 2018
MAIN OBJECTIVE
I'm a virtual assistant but I
specialize in Administrative Task,
Social Media Management and
Lead Generation. My main
objective is to help clients
manage their business. Allocate
their time and energy on what
matters most to them. I can assist
with those mundane tasks which
are time-consuming and
repetitive. I can work with
multiple tasks if the need arises.
Always open to learning new
skills.
-Dedicated and results-oriented Customer Service
Representative with 4 years of experience in the
telecommunications industry.
-Proven ability to provide exceptional customer service,
troubleshoot technical issues, and resolve customer
complaints efficiently.
-Skilled in active listening, problem-solving, and
effective communication. Committed to delivering
outstanding customer experiences and contributing to
overall business success.
EDUCATIONAL BACKGROUND
Filipino Virtual Assistance Training
-Taken up General Virtual Assistance Tasks
-Social Media Management
-Lead Generation
-Email Marketing
University of Cebu
Bachelor of Science in Management Accounting
CONTACT DETAILS
-
freelanceservicesbyfkt
faith_virtualassistant-
- Attended from June 2004 to October 2008
SKILLS
Efficient time management, task prioritization, and project
management.
Strong written and verbal communication to effectively
interact with clients and team members.
Ability to identify and resolve issues independently or with
minimal guidance.
Meticulous attention to detail to ensure accuracy in all tasks.
Flexibility to adjust to changing priorities and work
requirements.
Proficiency in relevant software tools (e.g., Microsoft Office
Suite, Google Workspace, project management tools).
