Faith Fanama

I enjoy and excel at assisting customers in resolving issues and receiving the most value for the services provided. I am passionate about my work and a quick learner, so I will fit in well with your organization.

As a virtual assistant and customer support agent, I have a ton of expertise. You may be confident that you will receive the best service possible when I am on your team.

My skills include:

-Phone, email and chat assistance

-Report writing

-Inbound sales

-Problem-solving

-Active listening

-Interpersonal Interaction

-Appointment planning and scheduling

-Data entry

-Conflict resolution

I work well with Zendesk, Trello, Salesforce, Google workspace, Manychat, Apollo,io, Hootsuite, Asana, Canva, Slack, acuity, open phone, fresh desk, airtable, stripe,slack, intercom, airtable, intakeq, etc.

Hiring me means, you can anticipate the following outcomes:

-Customers satisfaction

-Customers retention

-Increased sales

-A more organized business/company

-Effective communication

-Teamwork

-Tasks completed to the letter.

I work well in teams, but I also perform admirably on my own with little to no direction. Send a message and let's get to work if any of these matches what you're searching for.