Faith Ewele Aniamaka

FAITH EWELE ANIAMAKA Lagos, Nigeria | - Linkedin |-SUMMARY A Dependable and Tech-Savvy Administrative Assistant with over 5 years of experience in supporting teams and executives across diverse industries. I specialize in a variety of administrative tasks, including calendar management, email management, meeting scheduling, customer support, light project management, lead generation, and data entry. Known for my excellent organizational skills, problem-solving abilities, and strong attention to detail, I leverage tools such as Google Workspace, Microsoft Office, Trello, Asana, Airtable, and Slack to streamline workflows and improve productivity. I excel at multitasking and adapting to fast-paced environments while ensuring seamless communication and operational efficiency. My ability to integrate technology with day-to-day administrative tasks allows me to provide proactive support and contribute to the success of the teams I work with, and consistently deliver exceptional results. EDUCATION African Leadership Xcelerator – Remote​ Certified Virtual Assistant July 2022 – September 2022 Abia State Polytechnic – Abia, Nigeria.​ Higher National Diploma in Business Administration and Management September 2013 – August 2016 Abia State Polytechnic – Abia, Nigeria.​ National Diploma in Business Studies September 2010 – August 2012 WORK EXPERIENCE Virtual Assistant | Administrative Assistant ​ February 2025 - Till Date Lancaster Placenta Company – Remote, Lancaster PA, United States. ●​ Facilitated marketing initiatives by identifying and nurturing collaborations with over 20+ pregnant influencers daily, achieving a 95% positive response rate and expediting contract processes, ensuring timely execution. ●​ Coordinated complex scheduling for executives, managing over 15+ weekly meetings across multiple time zones, optimizing calendar management and reducing scheduling conflicts by over 95%. ●​ Processed over 200+ internal and external emails weekly, prioritizing high-urgency messages with 95% accuracy, drafting clear responses for executive review, and maintaining 100% smooth communication channels. ●​ Performed high-volume data entry of over 200+ records daily into spreadsheets and internal systems, achieving over 97% accuracy and improving data consistency across the organization. ●​ Supported daily operations by multitasking 5+ concurrent administrative tasks (e.g., invoicing, report preparation, supply ordering), completing over 95% of tasks on time through effective time management and prioritization. ●​ Ensured 100% error-free reports and communications by carefully proofreading over 20+ documents and presentations, identifying and correcting 15+ critical discrepancies, improving quality and consistency. ●​ Resolved over 50+ customer inquiries weekly via email, achieving an over 95% resolution rate within 24 hours, while maintaining primary administrative duties and ensuring seamless service delivery. Virtual Assistant | Data Entry Expert​ April 2021 - December 2024 Digital Hospitality Hub – Remote, Nigeria.​ ●​ Maintained and updated property database in Airtable and Google Sheets, ensuring 100% accurate records of property locations, rent prices, and occupancy rates, supporting smooth operations and decision-making for the real estate team. ●​ Monitored property performance metrics such as occupancy rates, pricing strategies, and market trends using AirDNA, contributing to 100% accurate data reporting for financial analysis and operational planning. ●​ Coordinated lease agreements and subleasing arrangements, recording detailed property terms and securing over 20% discounts on more than 100 properties, contributing to cost savings for the company. ●​ Regularly updated Airtable and Google Sheets with detailed property information, ensuring streamlined data flow and quick access for property managers and clients. ●​ Received excellent client feedback for ensuring 100% accurate data entry and property tracking, directly contributing to a 95% satisfaction rate and reinforcing the company's reputation for reliability and attention to detail. ●​ Managed and inputted property details into Airtable and Google Sheets, organizing listings of over 200 properties for short-term rental on major platforms like Airbnb, VRBO, Booking.com, and Furnished Finder, ensuring 100% efficient property tracking and accessibility for team members. Office Administrator ​ July 2018 - March 2020 Doxacom Press LTD – Warri, Nigeria ●​ Efficiently scheduled and coordinated meetings, notifying participants of details, reducing scheduling conflicts by over 90% and ensuring 100% smooth meeting flow. ●​ Managed a multi-line phone system, efficiently routing calls and greeting visitors, improving front-desk efficiency and customer satisfaction by over 98%. ●​ Drafted and distributed official correspondence (memos, emails, and letters), ensuring 100% accuracy and timely communication within the team. ●​ Reviewed, prioritized, and responded to emails promptly, improving response time by over 98%, enabling faster decision-making and smoother daily operations. ●​ Implemented and optimized a record filing system, incorporating labeled categories for easy sorting and retrieval, improving document organization and access speed by over 95%, and reducing time spent searching for files. ●​ Managed inventory and submitted purchase orders to maintain adequate stock levels, ensuring 100% availability of office supplies and preventing disruptions. ●​ Coordinated the scheduling of conference rooms and prepared meeting agendas, improving the efficiency of meetings and events by over 98%. ●​ Maintained and updated spreadsheets and databases, improving the accuracy of performance and sales reporting by over 95%. ●​ Accurately recorded meeting minutes and tracked action items, ensuring clear documentation of discussions and follow-up tasks, which led to over 90% improvement in team accountability and timely completion of strategic initiatives. CERTIFICATIONS Technical Support Fundamentals ​ https://drive.google.com/drive/folders/1GdKPtBOvxuIZPmPY8xIgatHWU3MFIBRS?usp=sharing Virtual Assistant, Africa Leadership Xcelerator (ALX)​ https://www.virtualbadge.io/certificate-validator?credential=cer-ee1cbe-ddd-b3e4-4d8a10d5 ​ ​ ​ ​ ​ ​ ​ ​ SKILLS Leadership Skills Administrative Skills Problem-Solving Administrative Assistant Google Workspace Online Chat Support Excellent Communication Skills Attention to detail and accuracy ​ ​ ​ ​ ​ ​ ​ ​ Canva Trello Asana ChatGPT Airtable Monday.com Report Writing Calendar Scheduling ​ ​ ​ ​ ​ ​ ​ ​ April 2022 September 2022 Dropbox Slack Data Entry Automation Web Research Microsoft Office Customer Service Database Management