Faith Dela Torre

With over 7 years of experience working in the BPO industry, I have developed a solid foundation in delivering high-quality support to a wide range of clients. I have handled customer inquiries via phone, chat, and email, consistently meeting and exceeding performance metrics such as customer satisfaction, resolution time, and call quality. My strong communication skills, ability to stay calm under pressure, and dedication to solving customer issues efficiently make me a perfect fit for this role. I take pride in creating positive customer experiences and contributing to team success.