Faith Chinazaepkre Kanu

Faith Chinazaepkre Kanu

$10/hr
Virtual Assistant || Social Media Manager || Customer Service Representative
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Lagos, Ogun State, Nigeria
Experience:
4 years
Faith Chinazaepkre Kanu Lagos State, Nigeria. -  | - https://www.linkedin.com/in/faithckanu Objective With a strong background in administrative support, social media management, and content creation, I excel at crafting innovative ideas and solutions that deliver results. From email management, data entry, and research to developing and implementing comprehensive social media strategies that drive engagement, followers growth, and sales, I provide administrative support tailored to the needs of my clients. I'm seeking an opportunity to contribute to the success of your team and help achieve your business goals. Experience Macharis Innovations Limited January, 2025 - March, 2025 Social Media Manager Developed and implemented comprehensive social media strategies, resulting to a 30% increase in engagement and 50% growth in followers across social media platforms in 3 months. Created and managed a paid Facebook ad campaign, achieving 15% increase in ROI. Created high quality and engaging contents using Canva, Capcut, and other content creation tools. Analyzed performance metrics using social media analytic tools to refine strategies. Built and nurtured online communities, increasing brand visibility and audience engagement rates. Delivered monthly reports analyzing social media performance and engagement metrics Collaborated with other team members to execute social media strategies. His Majesty Consult December, 2024 - February, 2025 Virtual Assistant Developed and wrote contents for social media platforms that aligned with organizational goals and audience preferences, resulting to 20% increase in engagement. Managed a community to facilitate communication with prospects, ensuring timely updates and engagement. Assisted in organizing virtual meetings and maintaining schedules, optimizing productivity. Proofread various documents and content pieces, enhancing clarity, grammar, and overall quality NCCF Kebbi State Chapter September, 2023 - June, 2024 Sales Representative Handled customer inquiries and resolved complaints promptly, maintaining a high level of customer satisfaction. Provided personalized and attentive services to customers, leading to increase in customer retention and loyalty. Managed day-to-day operations, including inventory control, staff coordination, and financial transaction, resulting to the smooth running of operations. Vkay Agency October, 2023 - February, 2024 SEO Writer Implemented SEO best practices to optimize content for search engines and improve visibility. Wrote high-impact SEO content that increased website traffic by 5% within 30 days. Think Big Community July, 2021 - October, 2021 Content Writer (Volunteer) Developed informative and engaging content to educate and inspire readers Implemented SEO strategies that improved keyword rankings, increasing organic traffic to the blog by 10%. Collaborated with the team to align content with ThinkBig’s mission and objectives. G-raise Writers July, 2021 - October, 2021 Editor (Volunteer) Edited and optimized articles, improving readability and SEO performance. Provided in-depth feedback that enhanced content structure and clarity. Ensured consistency in tone, style, and adherence to brand guidelines. Education Ibrahim Badamasi Babangida University, Lapai, Niger State, Nigeria. BSc. Physics 2022 Skills Research Tech Savvy Content Creation Digital marketing Customer Service Attention to Details Email Management Organizational Skills Problem Solving Skills Editing & Proofreading Administrative Support Community Management Social Media Management Searching Engine Optimization Excellent Communication Skills Certification Virtual Assistance (2024) ALX Social Media Marketing (2024) HubSpot Digital Marketing (2024) Google Customer Service Representation (2024) Digital Witch Community
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