Faith C Padron

Faith C. Padron 1400 Patricia Apt 305, San Antonio, TX 78213- Tel:- PROFESSIONAL PROFILE: Highly motivated, personable, enthusiastic, and focused individual who is looking for opportunities within the company to contribute positively to the goals and vision all while I enhance my own growth and experience. I’m a solid team player with a positive and faith driven attitude, and mentality. I adapt in different work environments & work well under pressure. I’m an individual who follows the golden rule, teachable and welcomes correction for improvement. I desire to continually expand my knowledge and skills and strive to help the company advance efficiently and productively. EXPERIENCE Methodist Healthcare Ministries San Antonio, TX Senior Executive Assistant September 2017 – Present My duties include but have not been limited to calendar management for each team member, department meetings, interdepartmental, and external. Maintaining spreadsheets for conferences, presentations, contact lists, and memberships. Planning team members travel which includes processing payment for registration, booking hotel, airfare, vehicle rental, creating an itinerary, travel packet, and adding to calendars. It is vital I keep track of all AMEX receipts I receive from travel expenses or receipts in general from any purchases that are paid with the AMEX, which I also complete monthly. Reviewing travel and business expense reports, retrieving signatures, and submitting. At Implementation Team meetings I scribe, keep track of presentations or handouts and distribute to those who attended by same day or next work day. I’ve played an active role in working to help plan and coordinate events such as: November 2017 Motivational Interviewing, November 2017 Evaluation Learning Collaborative, February 2018 SiTx Convening, and currently the 2018 SiTx August Convening. This entails contacting hotels, venues, caterers, and gathering the documents needed for executing the contract. And I’ve worked with the Communications department to be sure registration, invitee lists, and agendas go out in a timely manner. In addition, I’ve assisted in planning Monitoring Site visits such as finalizing dates, preparing sign-in sheets, agendas, and travel. As a special project I’m the safety rep for the department which indicates I attend a monthly training where we learn about the safety topic for the month that needs to be completed on Success Factors, present to the team, and remind them to complete it by or before the month ends. I strive to be intentional in setting reminders for the team on upcoming deadlines and in providing the support they need to complete their current projects. City of Austin – NHCD Austin, TX Administrative Senior April 2017 – September 2017 As Administrative Senior in the Neighborhood Housing & Community Development department I reported to the Assistant Director. I was the single point of contact for public information requests which contained confidential and sensitive information, and I went through several trainings to learn processes & earn a certification. I would generate and add any agenda items that needed to go to city council into a system the city used. Those were called RCA (Request for City Approval) and RBA (Request for Board Approval). Once we received them back from legal my role was to circulate the agenda items to managers for edits if any and retrieve their signature. Once documents were reviewed I'd enter into the system to upload, edit, &/or notify legal of any changes. City of McAllen – Purchasing & Contracting McAllen, TX Senior Administrative Clerk November 2016-April 2017 This position entailed answering the phone, providing internal and external customer service, and learning a variety of processes depending on the task. I would prepare contracts for vendors once a project had been awarded. Received current certifications of insurance to scan, post to the calendar, & upload them to their e-Bid portal & Acrobat. I’d prepare bid tabs on the projects that were assigned to me in Excel which mainly included inputting data, formulas, & updating the spreadsheet accordingly. Other duties included making copies, mail duty, stamping and initialing all documents. I’d also receive bids from vendors and I would updated the calendar in outlook accordingly for meetings and anything dealing with a pre-bid opening/closing, notifying the departments & sending e-mail reminders. Organize and maintain filing systems; maintain records related to specific areas of assignment. Infinity Auto Insurance McAllen, TX Bilingual Word Processor April 2015-November 2016 As the only Bilingual Word Processor for the company I would transcribe statements that were recorded in Spanish to English then proceed in sending it to an adjuster by or before the due date. Once each assignment was completed I logged it into a spreadsheet that was monitored by my supervisor. And I might add I also set up a personal spreadsheet to plan out my workload accordingly. This position involved deadlines and a minimum of seven recorded statements per day was the quota, and at times I’d complete nine depending on the assignments that were due that day. Pete Jaramillo Insurance Services Mission, TX Sales Support Assistant June 2011 to April 2015 My duties included being the telephone receptionist and keeping the office organized and presentable. I would submit client information through an insurance company system or by faxing documents in a timely fashion before the deadline. Send out e-mails to clients or carriers and be diligent in following up on the status of an application. I had the responsibility of running health quotes for prospects, mailing out newsletters every two months, and making copies for clients and account managers when it was time to prepare for enrollments. File and prepare new files for new client’s individual and group. Maintain a supply list and keep track of supplies needed in the office. Set up & keep an excel spreadsheet for all individual, group and annuity clients which indicated detailed information that the agent needed. Set up appointments for the Agent & Account Managers. Also, I played a vital role in assisting the account managers with preparing for group enrollments by downloading necessary forms, preparing folders and at times would attend those enrollments. RIP Davenport & Associates McAllen, TX Office Assistant May 2010 to June 2011 As the Office Assistant my duties included answering phones, organizing office and files, filing documents in categories, setting up files for new clients both group and individual, and maintaining an inventory of supplies. I was trained to do a group census for prospects and would prepare proposals for those prospects beforehand to have it ready for the agent to present the day of the meeting. Mailing out notices played a vital role in informing the client of a past due premium payment and upcoming renewals. Fax, make copies, scan documents, and answer client questions. Another responsibility included preparing bank audits for my supervisor. Updating client information with details in the system was something I did daily, whether it was to edit or add a new client (individual/group). Luby's Mission, TX Cashier/Checker November 2008 to March 2010 Responsibilities included answering the phone and assisting customers with any questions they had regarding food orders, catering or holiday orders & also take to go orders. Provide excellent customer service and be attentive. Clean & organize front area to keep it presentable & lookout for hazards. Cash handling, entrusted with counting & closing register. H-E-B Mission, TX Customer Service Assistant March 2007 to October 2008 My duties included clearing the parking lot of shopping carts and maintaining cleanliness, end of shift cleaning duties, assist customers with carry outs, return items to proper place & be observant of any spills or perishable items. Taking initiative to offer customer assistance when they needed to find an item, aware of cashiers who needed help with bagging or retrieving an item for a customer. Personal Note: I believe that I would be a perfect fit for this position. My objective is to leverage my experience while continuing to be challenged. I have the willingness to learn and drive to consistently improve and achieve success for not only my benefit but most importantly the benefit of the company; to represent with integrity, respect, and professionalism. EDUCATION STC-McAllen, TX: August-; Major: Education - In Progress Mission High School - Mission, TX: August 2004 - May 2008; High School Diploma SKILL HIGHLIGHTS: Customer service Telephone Receptionist Detail Oriented Credit card processing Strong organizational skills Strong written and verbal communication skills. Event Planning Calendar Management Adaptive team player & comfortable working alone 60-65 WPM Data Entry Awards & Recognition: 2018: Received MHM Spirit Coin from Stephanie McClain, Project Manager for SiTx 2018: Recognized by SiTx Team Member for helping him plan to successfully draft and distribute the SiTx monthly e-newsletter; and in helping to guide him in a more systematic, process-oriented approach to planning the steps to do the work. 2018: Recognized for helping the Project Manager have a work-life balance as an example of the MHM core values of compassion and spirituality. 2018: Recognized for taking the initiative to support the team’s work by implementing a process improvement.