FAITH BANKONG
Abuja, Nigeria • (- •-• LinkedIn
Administrative Virtual Assistant
SUMMARY
Virtual Administrative Assistant who helps busy professionals stay organized by turning overwhelming tasks into
smooth, stress-free systems.
CORE SKILLS
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Calendar and Email Management.
Appointment Scheduling.
Data Entry and Internet Research.
Google Workspace Tools (Sheets, Docs, Drive etc )
CRM Tools and Project Management Software.
( Trello, Asana, Notion)
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Communications and Active Listening
Time Management and Organization
Adaptability and Flex
Problem Solving and Critical Thinking
Professionalism and Reliability
PROFESSIONAL EXPERIENCE
Kenzymart Enterprise, , Nigeria
NOVEMBER 2024 – 2025
Virtual Administrative Assistant
● Managed clients’ calendars and appointment scheduling, reducing missed meetings by 30% within 3 months.
● Streamlined email inbox management by creating labeling and filtering systems, resulting in a 40% faster response rate.
● Implemented data entry and file organization processes in Google Workspace, improving document retrieval efficiency
by 45%.
● Coordinated travel arrangements and saving Client an average of 5 hours per week
Sandralia Hotel, Abuja, Nigeria
JANUARY 2023 – 2024
Administrative Virtual Assistant
● Coordinated room reservations and maintained accurate booking records, reducing scheduling errors by 25%.
● Managed guest correspondence via phone and email, improving customer satisfaction ratings by 30%.
● Prepared daily occupancy and revenue reports, enhancing management’s decision-making efficiency by 20%.
● Assisted in scheduling staff shifts and maintaining payroll records, cutting administrative delays by 15%.
EDUCATION
ADEKUNLEAJASINUNIVERSITY, Ondo, Nigeria
Bachelor's of Computer Science,
CERTIFICATIONS & OTHER
● English
● Virtual
(Advanced),
Assistant Certificate
AUGUST 2024
