Faith Apeh

APEH FAITH OJONE Tasha 1 bus stop, Gwagwa, FCT abuja-,- |- Objective To contribute positively in achieving organizational goals in any organization I find myself, through self moltivation and discipline thereby leaving remarkable footprints. I seek challenging opportunities where I can fully use my skills for the success of the organization. Skills - Proficient in Verbal and Written Communication. - Strong Organizational and Time Management Skill. - Attention to details and Ability to multitask. - Good interpersonal skill. - Proactive contact person for callers, dealing with emails and phone calls by responding, passing on messages or highlighting them for their manager’s attention. - Good Customer service skill. - Managing diaries and organizing meetings and appointments also reminding parties involved of important tasks and deadlines. - Reminding the manager/executive of important tasks and deadlines. - Typing, compiling and preparing reports, presentations and correspondence. - Managing databases and filing systems implementing and maintaining procedures/administrative systems. Experience Customer Support personal/Trainer/Technician 2020 - 2022 RetailPoint Solutions Limited Responsibility: - Answer calls, Schedule meetings and Resolve customers query. - Proper documentation of Customers record and queries to better serve clients. - Intermediary between Clients and the Company as regard Product and services. - Train Clients on how to use company products and always on desk to respond to questions and queries. - Provide technical support to clients incase of issue. Front Desk/Sales Representative Hamaz Communications Limited Responsiblity: - In charge of daily sales and documentation respectively. - In charge of record keeping and stock taking for product and services. - Direct customers on using company products and resolving issues. 2017 - 2018 Operational Staff Zenith Cyber Cafe, Bauchi State. Responsibility - Assist clients on any online operation. - Proper documentation of office goods and routine maintainace of sysems. 2016 - 2017 Education Higher National Diploma(HND) in Computer Science Federal Polytechnic Bauchi Upper Credit 2020 National Diploma(ND) in Computer Science Federal Polytechnic Bauchi Lower Credit 2016 Senior Secondary Certificate Examination Government Secondary School Kofar Idi, Bauchi State SSCE:NECO 2013 Junior Secondary School Education Hill-Top Model School, Minna, Niger State. JSSE:Testimonial 2009 Primary Eduaction Umar Audi Memorial Primary School Minna, Niger State. Primary Eduaction Assessment 2006 Interests Surfing the internet Travelling Learning new things Meeting new people Music Baking Languages English Yoruba Hausa Igala Certifications - National Youth Service (NYSC) - 2021 Diploma in System Administration & Networking (Divine Digital Int'l) - 2015 Diploma in Web Design (Divine Digital Int'l) - 2015 Certification in Computer Operations ( Eva Green) - 2013 APEH FAITH OJONE