Faith Ann Lorenzo

Faith Ann P. Lorenzo VIRTUAL ASSISTANT/ LEAD GENERATOR EXPERT/ CUSTOMER SERVICE SUPPORT PERSONAL DETAILS I am a motivated individual, who is willing to learn new skills that will develop both my personal and professional skills. I am hardworking, punctual, honest and reliable. I am willing to learn new things as well as give also knowledge to my co-workers. I am able to relate well with people of all levels and so I can say I have good interpersonal skills. I am able to work as a member of a team or on my own demonstrating flexibility and initiative on all occasions. RELEVANT SKILLS ADMINISTRATIVE Reception Calendar Management Data Entry Email Management CRM Management Admin Support Scheduling Executive Assistant MARKETING Social Media Management Email Marketing SALES & SUPPORT Cold Calling Recruitment Screening Chat Support Lead Generation Customer Service Sales Assistant Telemarketing Client Nurturing EDUCATION Centro Escolar University Bachelor’s Degree of Science - Tourism Management Graduated: Year- Makati City, Philippines Athens Academy High School (Secondary Education) Diploma Graduated: Year- Taguig City, Philippines WORK EXPERIENCE Internet Magic - WordSphere ( Work from home) Sales Virtual Assistant – Full Time (November 2020 to June 2021) Banish ( Work from home) Customer Service Support/Virtual Assistant – Part time (December 2018 to April 2020) AG Datacom Phils. ( On-site & Work from home) Sales Account Manager - Telekonnectors - Full Time (February 2020 to November 2020) Teledatacom Phils. Inc. (On-site) Account Manager (April 2019 to December 2019) Logic Solutions Inc./Trends and Technologies Holding Inc. (On-site) Relationship Manager - Full time (March 2015 to September 2018) Federal Phoenix Assurance Co.Inc./FPG Insurance (On-site) Front Desk/Administrative Assistant - Full time ( November 2011 to March 2015) JOB COMPETENCIES Expertise on doing cold calling and getting leads from different platforms and social media accounts. Develops good professional relationships with my colleagues through constant communications and coordinating concerns in different engagements. Effective and efficient management and completion of workload. Assertive, proficient, dedicated and goal-oriented. Capacity to work under pressure and capable to work with less supervision. Good in written and verbal communications. TOOLS/APPS Social media - FB, Twitter, IG, Pinterest Cloud storage - Google drive Office software - MS Word, Ppt, Excel, Google Docs, Sheets Email - Gmail, Ymail Graphic design - Canva Online Meeting Software - Zoom, Skype Communication - Slack, Intercom Time tracking - Hubstaff Ecommerce Solution - Shopify C O N T A C T D E T AI L S Cell: - Email:-om Address: 13 Manalili Street Zone 2 Central Signal Village Taguig City