With several years of experience supporting startups, growing businesses, and established enterprises, I specialize in helping teams optimize operations, streamline workflows, and deliver exceptional customer experiences. I bring a proactive mindset, sharp organizational skills, and deep knowledge of leading tools and platforms to every project.
CRM & Communication:
HubSpot | Intercom | Slack | Apollo | Kixie | Freshdesk | Helpscout | Teamwork (Desk, CRM, Chat)
Project & Task Management:
ClickUp | Trello | Teamwork Spaces | Microsoft Office | Google Workspace | Evernote
Order & Inventory Management:
ShipStation | ShipBob | Orderhive | 3PL | Recharge | Bold | Shippo
Sales, Listings & Lead Management:
BizBuySell | Axial | Benchmark | Rejigg
Creative & Scheduling Tools:
Canva | SimplyBook.me
Cloud Storage & Documentation:
Dropbox | Google Drive
✅ Project & Operations Management
Manage timelines, organize deliverables, and keep everything on track with industry-leading platforms.
✅ Customer Support Excellence
Deliver outstanding customer experiences across email, live chat, and CRM systems.
✅ Order Fulfillment & Inventory Support
Oversee seamless processing, tracking, and logistics using top fulfillment and 3PL platforms.
✅ Team Communication & Coordination
Facilitate smooth, productive team collaboration through effective communication tools.
✅ Sales Enablement & Lead Support
Assist in lead generation, CRM upkeep, and platform navigation for business development teams.
✅ Documentation & Admin Support
Maintain organized, accessible records to ensure your operations run efficiently.
✔️ Experienced & Professional – Proven track record across a range of industries and company sizes
✔️ Tech-Savvy & Fast Learner – Quick to onboard new systems and workflows
✔️ Detail-Oriented & Reliable – Focused on accuracy, consistency, and meeting deadlines
✔️ Strong Communicator – Clear, responsive, and collaborative
📩 Let’s Connect!
If you’re looking for a dependable, knowledgeable VA who takes initiative and adds real value, I’d love to discuss how I can support your team and goals.