Faisal Tajammal

Faisal Tajammal E-mail:-Linked in Profile: http://www.linkedin.com/pub/faisal-tajammul/0/3b7/33a Phone: - Highly focused and motivated professional with 17 years of progressive IT, Pre-Sales and management experience from conception to completion in high impact, real time processing systems. Energetic and decisive business leader driving process improvements at all levels with forward-thinking, strategic-planning to surpass expectations and goals with $100k to $7M+ Budget responsibility. Able to merge disparate staff into team-centered product teams, through team-building, relationship building and communication outreach to meet challenging business demands. Skilled at identifying technology solutions to meet business goals and objectives; effectively govern project scope and manage stakeholder expectations. AREAS OF EXPERTISE:      People Management Product Management Cloud Computing (MS Azure) Creative Problem Solving Process Improvement      Global Team Building Solution Estimation & Delivery PCI & PADSS Certifications IT Infrastructure Management Solution Architecture      Operational Decision Making Strategic Planning Project Management Data Warehousing & Analytics Customer Focus RECENT CAREER ACCOMPLISHMENTS:        Received 2012 Most Impactful Award from Netsolace and Edible Arrangements Executive team in USA. Created Product Management, Technical writing, Support and Business Analysis teams from ground up. Executive responsibility of more than 150 managerial and technical resources. Initiated and successfully attained PCI Certification for Payment processing Application. Generated additional company revenue by identifying new markets, software license and service leads. Moved Production Infrastructure to Cloud (Microsoft Azure). Participated in Planning and lead development of Edible ecommerce APP which was featured on Apple Store in Shopping Category. PROFESSIONAL EXPERIENCE BroadPeak Technologies, Islamabad, PK 2013 to May 2017 VP Operations & Development BroadPeak Technologies is a technology company providing IT services to US market. My Job responsibilities included overall management of 150 resources both in Islamabad and Lahore office primarily project management, requirements management, user experience, development, and quality assurance.  As part of senior management team; I lead strategic initiatives of creating product based teams and implementing agile practices which resulted in increased efficiency and improved product quality.  Created strategic marketing and sales Plan for local sales initiatives and ecommerce portal.  Promoted R&D initiatives and achieved automation in QA and deployment process.  Created business analysis group to allow development managers to focus on their core expertise.  Defined organization core values with focus of customer satisfaction, responsiveness and integrity.  Started development operations and support in US hours.  Trained resources on latest technologies and achieved Microsoft Gold Partner status.  Participated in the development and execution of strategic business plans with other members of the cross functional team supporting the ecommerce strategy specifically Rewards program and B2B online Sales which resulted in additional revenue and customer retention.  Created International Franchise Support team which handles Website Management, Social media, email marketing, design services for our Middle East Partners.  Collaborated with universities to attract talent and reduce gap between academia and industry. I am part of curriculum review committee for Comsats institute of information Technology.  Managed Customer expectations and ensured that technology standards and best practices are maintained.  Shared knowledge with organization’s investors, management, staff, partners, customers, and stakeholders with regard to the company’s technological vision, opportunities, and challenges. NETSOLACE, INC, Wallingford, CT, USA 2010 to 2013 Director of Development Netsolace, Inc is software Development Company which provides technology solutions to franchise and retail industry with offices in USA and Pakistan. My Job responsibilities were,  Direct and manage all activities in a project lifecycle including initiating, planning, executing, monitoring, controlling and closing, associated with high visibility projects across multiple lines of business.  Responsible for workflow allocation, training and employee development, reviewing employee performance reports and preparing employee evaluations.  Worked closely with Microsoft to get the POS product certified. Also worked for PA-DSS compliance audit and fully aware of the requirements.  Lead software engineering process initiatives to meet business needs, cut cost, reduce delivery time and enhance quality of products and company’s productivity.  Lead executive briefing and status reporting, escalating unresolved issues for quick resolution.  Improved the efficiency of shipment business by automating the process with the help of a software which increased efficiency and revenue. I was awarded most Impactful Person for Year 2012 for this specific initiative.  Developed good understanding of email marketing, online merchandising, SEO, Web Analytics, A/B testing and supply chain management.  Managed Ecommerce Product Roadmap working in close collaboration with other cross functional teams and input from Customers. NETSOLACE, INC, ISB, PK Snr. Project Manager 2006 to 2010  Manage projects throughout project lifecycle, working with requirements, development, testing and release management groups to coordinate release deliverables and schedule.  Managed/designed E-Commerce (www.edible.com – with annual revenue of more than 500M US$), POS and training systems for franchise and retail industry which are currently operational in over 1300+ locations worldwide.  Direct communication with clients and 3rd party vendors and integrating their product/services in software. These vendors include BAMS(Bank Of America Merchant Services), MPS (CC Processor), First Data(CC Processor), Global Payment Solutions(CC Processor), Microsoft(VeriTest), VeriFone, Ingenico.  Accountable for resource assignment, risk mitigation, scope control, change control management, issue tracking, escalating, and implementation.  Proactively manage changes in project scope, identify scope creep and develop contingency plan.  Track project milestones, deliverables, issues and risks; develop and disseminate progress reports and other identified documentation to project stakeholders.  Ensure quality project standards are achieved through the effective implementation of approved processes and methodologies.  Participated in the planning and development of business intelligence solution, which enabled the business to get insights about customers, products, orders in real-time.  Responsible for recruiting, mentoring, managing and career development of team members.  Managed transition of client from solutions implementation to client support. JERAISY GROUP, Riyadh, KSA 2003 to 2006 Snr. Software Engineer Jeraisy Cardtec is a leading supplier of Smart cards and technology solutions related to card personalization, biometric access control systems and printing solutions in Middle East.      Involved in Pre-Sales Consultancy, Product Presentations, Software Development and trainings. Travelled extensively throughout Middle East and conducted various training sessions for resellers and clients. Attended Card Personalization training from CPS Lyon, France. Experience in Smart Card Designing, File Systems and data manipulation Experience of setting up a Smart card Personalization Bureau. Fully aware of the personalization services, operations and security issues.  Designed and developed various projects based on Smart Card and biometric devices. Used PCSC commands to communicate with the card. Fully aware of ISO 7816 and its commands. FAUJI FOUNDATION, ISB, PK 2001 to 2003 Software Engineer Fauji Cards Systems is a subsidiary of Fauji Foundation which was established to provide the most sophisticated and advanced production system for National Identity Cards, Machine Readable Passports and Border Control Systems.  I was a part of the team who developed and managed production based system for National Identity Cards in Pakistan.  Developed different Modules for National ID Cards Production System for NADRA (National Database Registration Authority) in collaboration with Fauji Foundation (NIC Project), and setting up most advance software controlled production environment.  Designed and Developed a Complete Card Printing System for OPF (Overseas Pakistanis Foundation) working as a Team leader.  Designed and Developed a Complete Card Printing System for PAF (Pakistan Air Force) working as a Team leader. EDUCATION & PROFESSIONAL CERTIFICATION MBA Executive – Project Management Preston University, ISB PK B.S Computer Sciences University of Punjab, LHR PK Smart Card Personalization Training CPS Technologies, Lyon, France. SOFT SKILLS       Strong Communication Skills in English and Urdu. Effective Leadership and people Management. Multi-Cultural Team Building. Flexible and strong work ethic with emphasis on personal responsibility and accountability. Strong Financial Management Knowledge. Strong Negotiation and Convincing Skills. INETRESTS Reading, Swimming, Travelling, Off-roading.