Faisal Khurshid

FAISAL KHURSHID PROFESSIONAL SUMMARY  An accomplished IT leader with over 18 years of hands-on experience across Project Management, IT Supply Chain, Administrative Operations, and Generative AI. Known for driving high-impact projects and turning challenges into opportunities for growth, I specialize in streamlining procurement, crafting innovative AI solutions, and implementing strategies that bring out the best in teams. My journey has been all about bridging technology with business goals to boost productivity, cut costs, and create real value. With a knack for delivering data-driven insights and building efficient systems, I'm excited to bring my expertise to new challenges and lead transformative digital initiatives that shape the future.    SKILL HIGHLIGHTS  Project Management With a solid foundation in Project Management, backed by PMP and PMI Agile Practitioner certifications, I excel in orchestrating complex IT infrastructure and business process re-engineering projects that align with business goals and drive technological transformation. My expertise lies in creating strategic project plans, managing risks, optimizing resources, and leading cross-functional teams to deliver on-time, within-budget results. My approach is centered on blending traditional project management methodologies with agile practices to adapt to dynamic project environments and ensure high-impact outcomes.  Key Skills and Strengths: • Strategic Project Planning and Execution  • IT Infrastructure Deployment and Upgrades  • Business process study and re-engineering  • Risk Assessment, Mitigation, and Issue Resolution  • Agile Methodologies and Scrum Framework Implementation  • Cross-functional Team Leadership and Stakeholder Communication  Some key Projects   • Established PMO for Financial Monitoring & Control and Procurement activities   • Network up-grade Project   • Passive Data Centre Project  • Implementation of Payment Gateway Project   • Oracle EBS Cloud Migration Project  • Oracle & Microsoft License Compliance  • API Management Gateway   • PIA Call Centre    • PIA Reservation System   • Upgrade of ORACLE EBS Application & DB (12.1.11 and 19C)   IT SUPPLY CHAIN EXPERT  A visionary in IT Supply Chain Management with 18+ years of proven excellence, I specialize in turning complex procurement challenges into streamlined, value-driven solutions. My deep-rooted expertise in designing RFPs, EOIs, and RFQs for IT Infrastructure, Services, Licensing, and Consultancy has transformed procurement strategies, especially in the aviation industry. As the go-to lead for technical and financial evaluations, I don’t just tick the boxes—I redefine the standards, ensuring every document I craft or review drives the best outcomes, optimizes costs, and aligns with the most stringent procurement rules.  Key Skills and Strengths: Procurement Mastermind: Architect behind high-stakes RFPs, RFQs, and EOIs that consistently deliver high-impact results, maximizing value while adhering to rigorous compliance standards.  Technical and Financial Guru: Known for my razor-sharp precision in evaluations, I guide my organization through strategic IT procurement decisions that save costs and deliver measurable impact.  Contracts Specialist: I don’t just write contracts—I engineer them, collaborating seamlessly with Legal, Finance, and Procurement teams to ensure flawless execution and compliance at every stage.  ERP Innovator: Leading the ERP Supply Chain Functional Section as Deputy General Manager, I’ve transformed Oracle E-Business Suite (EBS) 12.2.5 into a powerhouse of supply chain efficiency, bridging the gap between functional requirements and technical excellence.  Highlighted Achievements:  Redefined IT Procurement in Aviation: Designed efficient IT procurement strategies for Pakistan International Airlines, streamlining processes that cut costs and boosted operational efficiency across the board.  Strategic Leadership Beyond Boundaries: Frequently tapped as the lead evaluator for high-profile procurement projects beyond my domain, trusted for my deep insight into both technical and financial complexities.  STRATEGIC GOVERNANCE, AUDIT, AND FINANCIAL OVERSIGHT  As a dynamic leader in Strategic Governance, Audit, and Financial Oversight, I bring over 17 years of comprehensive experience in steering audit readiness and financial management within my department. I am the key orchestrator of complex audit processes, ensuring our operations not only meet regulatory compliance but also drive organizational excellence. With expertise in managing IT, financial, and aviation-specific audits like IOSA, I ensure seamless collaboration between technology and compliance, providing a clear line of sight into operational effectiveness and efficiency.  Key Skills and Strengths:  Audit Leadership: Proficient in coordinating diverse audit processes, collaborating with renowned firms like Ferguson and Deloitte, and working closely with government and internal auditors to ensure comprehensive evaluations of IT and financial operations.  Financial Strategist: Experienced in devising and managing the IT department's annual budget and procurement plan, focusing on strategic resource allocation, rigorous expenditure control, and alignment with organizational goals.   Governance Excellence: Skilled in developing procurement frameworks and governance policies that promote compliance and accountability, while also crafting detailed responses to audit observations in consultation with higher management.  Effective Communicator: Known for my exceptional writing and presentation skills, I excel in drafting audit reports, minutes, memos, and presentations that clearly articulate complex information, making it accessible to diverse stakeholders.  Highlighted Achievements:  Lead Auditor for Comprehensive Audits: Successfully led coordination efforts with top audit firms, ensuring seamless audit processes and robust responses to findings that enhance organizational transparency and trust.  Expertise in Aviation-Specific Audits: Instrumental in achieving compliance with rigorous aviation audit standards through meticulous documentation and follow-up, reinforcing our commitment to safety and quality.  Budgeting and Procurement Leadership: Spearheaded the strategic development of the IT department’s annual budget and procurement plan, optimizing resource allocation and aligning expenditures with long-term strategic objectives.  TECH INNOVATION EXPERTISE  As a forward-thinking professional with a Master’s in Information Technology and Public Administration, I bridge the worlds of technology and strategic business solutions. My fair experience in web development, generative AI, and data science equips me to tackle complex challenges and envision future technological needs. While I may not be a traditional software engineer, my adeptness in HTML5, JavaScript, and no-code chatbot design allows me to leverage technology creatively, fostering innovation and enhancing operational efficiency. My deep understanding of internet privacy and data management further positions me as a strategic asset in today’s data-driven landscape.  Key Skills and Strengths:  Web Development Savvy: Proficient in HTML5 and JavaScript, I led and implemented engaging web solutions that enhance user experiences and align with organizational goals.  Generative AI Pioneer: Harnessing the power of generative AI tools, I drive innovation and efficiency, crafting solutions that streamline processes and elevate project outcomes.  Privacy Advocate: Equipped with a solid understanding of privacy control techniques across major platforms.  Productivity Tools Expert: Mastery of Microsoft Office, Google Docs, and various online project management tools empowers me to facilitate collaboration and maximize team productivity.  No-Code Chatbot Developer: Skilled in designing and deploying intuitive chatbots using no-code platforms, I enhance customer engagement and operational workflows without the need for extensive coding.  Highlighted Achievements:  Innovative Web Applications: Developed user-centric web applications that significantly improved client engagement and streamlined internal processes, showcasing my ability to turn technical skills into tangible benefits.  AI-Driven Workflow Improvements: Successfully integrated generative AI tools into project management workflows, resulting in increased productivity and enhanced problem-solving capabilities.  Enhanced Privacy Measures: Led initiatives to implement robust privacy controls within organizational frameworks, ensuring compliance with regulations and strengthening customer trust. EDUCATION • Masters In Public Administration • Masters In Information Technology TECHNICAL QUALIFICATION • Project Management Professional • MCTS • ITIL • Internet Privacy & Social Engineering • Proficient in Ms Office Suite, Ms Project, On-line Project Management Tools • Public Procurement Regulatory Training • Six Sigma Green Belt • Agile Project Management • Contract Writing • Certified Supply Chain Professional (CSCP) Training EXPERIENCE Deputy General Manager PIA ERP SCM – March 2022 to date PIA ERP is Oracle EBS 12. As DGM ERP Supply Chain & Medical Modules, my assignments include: • Leading Functional Teams of SCM & Medical designed on ORACLE EBS • Incorporating and enforcing policy and procedural changes in the system • Coordination with Users and Management • Facilitating Finance & Supply Chain Audits • Look after daily operations of SCM & Medical • Contract Management for ERP Support & Maintenance In-Charge Vendor Management Office (VMO) & PMO – October 2014 to date In addition to DGM PIA ERP, I also have In-Charge VMO Office Portfolio. As in Charge Vendor Management Office of PIA’s Information Technology Department, I am currently leading multiple sections. Core portfolios among them include: • Contract Management • RFP/RFQ/EOI designing, evaluation, and subsequent implementation as Project Manager if desired by the Management. • IT Budget preparation and monitoring • Audit Coordination • Vendor Performance Analysis • Procurement Planning In-Charge PMO – Jan 2006 till Sep 2014 • As senior IT Project Manager, I have demonstrated Project Management techniques, processes, and guidelines to successfully deliver dozens of projects in PIA. Managing Scope, Time, Risks, Quality, and Procurement are my specialized areas. REFERENCES Can be provided upon request.