Fahim Akbar

6/3/2019 fahim akbar resume baseline - Google Docs Fahim J. Akbar-| - | h ps://www.linkedin.com/in/fahimakbar Intuitive Leader Innovator for seventeen years, mee ng clients at status quo taking them to value growth through people-centered approaches backed by ac onable data. Over 45+ client engagements in U.S. and La n America, believing in leaving a place be er than you found it. Key Areas of Expertise ● ● ● Presenta on Delivery Data Analy cs to Results Value Visualiza on ● ● ● Project Management Process Improvement Crea ve technology solu ons ● ● ● Cloud Collabora on Customer Engagement Priori za on Professional Experience Manager of Implementation Services and Account Manager for Analytics, Blue Ridge Solutions, Inc., Atlanta, GA, March 2016 - May 2018 ● Delivered $1M in services value to 20+ clients across mul ple industry ver cals: food services, health foods, automo ve, hardware, high-end sports retail, furniture ● Built deep understanding of target customers and industries leading to referrals, new customers in specialty food industries, and penetra on into new industries like high-end sports apparel. ● Wri en recogni on from cri cal clients for my blend of leadership and content skills ● Deployed new Customer Service Desk tool; performed pilot clients to gauge adop on; invited addi onal sessions via webinar. Video recorded and web-hosted. The results of these ac vi es is a quality experience and service to the customer. Principal Consultant, Manhattan Associates, Atlanta, GA, May 2006 - May 2015 ● Developed implementa on recommenda ons for B2B So ware products based on client’s business needs, client’s team exper se, and cri cal success factors; Achieved client respect and confidence to win $200k worth of services projects. ● Drove product delivery best prac ces ini a ve u lizing contemporary technologies such as SalesForce and SharePoint which improved quality by 16-22% for key client; the success of this independent ini a ve lead other departments to adopt the process. Senior Consultant, Manhattan Associates, May 2006 - March 2010 ● Implemented the first deployment of an integrated product on a challenging new pla orm for a Mexican client with 500 stores in La n America, allowing the client to increase service levels without increasing inventory. Systems Engineer, The Home Depot, Atlanta, GA, 2002 - 2006 ● Pillars of Excellence recipient awarded by CIO; 3 total recipients out of 90 candidates ● Consolidated manual Hurricane reac onary procedures into a data-driven, hands-off process thereby rescuing $500K of revenue and avoiding $60K in expense. 1 https://docs.google.com/document/d/1eHzIl2HGW_P4brPpzqceS-J5rxgItYpFxekME4ocUUY/edit 1/2 6/3/2019 fahim akbar resume baseline - Google Docs Associate Systems Engineer, The Home Depot, Atlanta, GA, 2002 - 2003 ● Conducted interview sessions to prepare es mates for varying developer skills to op mize an applica on that retrieves items’ inventory informa on at any store. Special Projects Founder, Voting Outreach Website for Midterms 2018, October - November 2018 Ini ated get-out-the vote outreach in local community through rela onship building and variety of technology strategies. h ps:// nyurl.com/CobbMuslimsVote2018. Founder, Honey Village 360 for Atlanta Airport Pitch, August - September 2018 Recruited and lead team to second place at Atlanta Airport and Amplify4Good ATL Thinks 2018 Business Ideas Compe on for \my concept-design Bee Apiary and Honey Kitchen with Net Zero Energy impact. See h ps:// nyurl.com/fahimHoneyVillage. Project Manager and Lead, Hotel IoT Data Science, June - November 2018 For Data Science and Business Intelligence Atlanta society 2018 challenge, lead team to analyze Hotel IoT data to predict room occupancy delivering a model with 98% accuracy. See h ps:// nyurl.com/fahimIoT. Skills Competencies: Project Management, Risk and Procurement, Communica on, Stakeholder Management, Resource Management, Schedule Scope Cost Management (Triple Constraints), Web Design, Content Crea on, Project Planning and Development, Process Improvement, Data Science, Data Analysis, Data Visualiza on, Analy cs, KPIs, Knowledge Management, Enterprise So ware, Supply Chain, Forecas ng, Business Analysis, Integra on, Business Intelligence, Requirements Analysis, Customer Success, Account Management, Business Development, Pre-sales, Change Management, Strategy, Mentoring Technology: Microso Excel 9/10, Microso Project, SQL 9/10, SharePoint 7/10, SalesForce 6/10, Oracle 9/10, UNIX 9/10, WebSphere 5/10, ANT, Microso Word 10/10, Microso PowerPoint 8/10, Harvest, DropBox, DropBox Paper 9/10, Asana, Instagan , SmartSheet, Confluence, JIRA Service Desk, Jira, Atlassian, Zoho Reports 8/10, nomnoml.com, yuml.me, R 1/10, Rstudio.cloud, Tableau Languages: English, Spanish 6/10, Bangla Education & Certification Project Management Certificate, Georgia Tech Professional Education, Atlanta, Georgia, May 2019 Project Management Certification PMI (PMP), In-progress Bachelor of Science with Honors, University of Alabama, Tuscaloosa, Alabama, May 2002 Major in Management Information Systems and Minor in Computer Science, GPA 3.8 Community Smyrna Diversity Task Force; Al-Farooq Feed the Homeless; Blue Hair Technology Group; Meals on Wheels; Habitat for Humanity 2 https://docs.google.com/document/d/1eHzIl2HGW_P4brPpzqceS-J5rxgItYpFxekME4ocUUY/edit 2/2