Faheem Iqbal

I am Faheem Iqbal, currently working in Snoonu in Qatar as Customer Success Supervisor. I have extensive experience in process optimization, system integration, project management, account management, and customer acquisition in the E-commerce industry. I am also proficient in the use of Microsoft Office Suite including Microsoft Excel (Advance analytical skills using formulas, Pivot, lookups), MS Word, and MS PowerPoint. I have hands-on experience on CRM and Warehousing systems including Salesforce, Zendesk, Order Management System (OMS), Tracking Management System (TMS) and Logistics Management System (LMS)

In my position as Supervisor Customer Success at Snoonu, I manage a team of 12 people in Qatar and a team of 13 people in Pakistan. I have always gone above and beyond for customer satisfaction. I have a natural ability to build relationships and solve problems, so I am confident that I can provide an excellent service to your organization and customers.