Fahad Mahmood Bukhari

Fahad M Bukhari Support & Sales Executive with international Experience Location: Lahore, Pakistan Mobile: - OR - Email:-Site: https://peaceforeveryone.wixsite.com/website PROFILE An experienced Support Executive who has handled complexities for large, time-sensitive project e.g. Hentland, Amazing Selling Machine, Yomdel. Advanced expertise in handling customers from all ethnicities. OBJECTIVE Dedicated customer support representative. Having +4 years of international experience combined with training and development. Interested in working long term for a good company with fruitful results. EDUCATION University of Sargodha Bachelor of arts -) PSE Intermediate in commerce -) LANGUAGES English Proficiency at reading, writing and speaking Urdu – Native language -Customer Support -Quality Assurance -Email management -Professional Experience -Lead Generation -Team Leading Skills -Creative Writing -Sensitivity Analysis -Microsoft Office (Advance Excel) -Live Chat -B2C Marketing -Kayako SPECIALIZED SKILLS PROFESSIONAL EXPERIENCE Customer Support Executive, Mossaic Solutions -) Role Details I was a lead operator here, handling all the clients including car selling companies, leasing companies, Invoice discounting & factoring, businesses dealing with personal care and a few others. Approved leads when required and provided assistance to new bees. Ive also been a part of training & development here. Customer Support Executive, Digitech Outsourcing Solutions -) Role Details I was providing technical chat and email support for some UK based companies here including Amazing Selling Machine, Timecamp, Comm 100, Eat on fair and a few others. Also handled a sensitive scheduling project of Hentland UK and did quality assurance of partner team. Customer Support Executive, Mindbrridge Pvt.Ltd (2018 Currently working) Role Details I was providing voice support here for an IT company and it was a very good experience. OTHER INTERESTS Helping people, enhancing accounts knowledge, business tactics, and running. Page 1 of 2 REFERENCES Reference could be furnished on demand. Page 2 of 2