Faerie Queen Sombadon

A pleasant day to you!

I am excited to work with you and show you my excellent service. For the past five years, I have handled tasks efficiently, effectively, and on time as a CSR, sales/order processor, real-time analyst, and appointment setter.

In my recent job, I was an appointment scheduler/setter at a house cleaning service company in Philadelphia, PA.

As an order processor in a dropshipping company, I placed orders with different suppliers on behalf of customers. I also had experience receiving calls and outbound calls, reaching out to offer sales to customers. 

As a real-time analyst, I was an immediate responder to tickets raised for any issues or emails from clients, and I was assertive when making decisions appropriately. I am also good with Excel files for data entry or listings and doing admin tasks.

As for my customer service experience, I am great at listening to customers' concerns, providing the resolutions they need, and keeping them.

I am always open to giving and receiving comments that might help the team.