My name is Ezurike Delight Onyinyechi, I studied Environmental Biology and I’m a dedicated Virtual Assistant specializing in customer service representative management and administrative support. With a passion for creating smooth operations and meaningful customer experiences, I help businesses maintain organization, boost efficiency, and deliver excellent service at every touchpoint.
I bring strong skills in managing remote teams, handling inquiries, resolving issues, and streamlining back-office tasks. I’m also proficient in tools such as Zendesk, Freshdesk, Slack, Trello, Google Workspace, Microsoft Office, and CRM platforms. Whether it’s coordinating schedules, tracking performance metrics, or ensuring customers feel heard and valued, I take pride in being the reliable right-hand support that businesses can count on.