Ezugwu Cynthia Ogechi

Ezugwu Cynthia Ogechi Enugu, Nigeria |-| - Remote Work Specialist | 5+ Years Experience | Available for Immediate Start Professional Summary Versatile and proactive Remote Work Specialist with over 5 years of hands-on experience in Virtual Assistance, Lead Generation, Cold Calling, CRM, and Email Marketing. Adept at managing high-volume client communications, streamlining operations using automation tools, and delivering exceptional administrative support across diverse global sectors including tech, healthcare, real estate, and eCommerce. Proven track record with top remote platforms like Upwork and legit remote companies such as BELAY, Time Etc, and Remote CoWorker. Available for Immediate Start Professional Experience Virtual Assistant / Project Manager Time Etc (Remote, UK & US) | Jul 2020 - Present - Managed client calendars, meetings, and appointments across multiple time zones. - Implemented workflow automation for repetitive tasks using tools like Zapier & Trello. - Maintained consistent client communication, resulting in 95% satisfaction rate. - Coordinated task delegation and documentation for small business clients. Lead Generation Specialist / Email Marketing VA BELAY Solutions (Remote, USA) | May 2019 - Jun 2020 - Researched and identified high-quality leads using LinkedIn, Apollo, and Hunter.io. - Built and executed email campaigns that increased conversions by 40%. - Created outreach lists and monitored response metrics using Mailchimp & Lemlist. Telemarketing & CRM Specialist Remote CoWorker (Remote, Philippines & Global) | Mar 2018 - Apr 2019 - Handled cold/warm calls to clients in the real estate and health industries. - Utilized CRMs like HubSpot and Zoho to track sales interactions and follow-ups. - Scheduled appointments and follow-ups with prospects and generated 15+ leads weekly. Core Skills & Tools - Virtual Assistance | Cold/Warm Calling | Appointment Setting - CRM Tools: HubSpot, Zoho, Salesforce - Email Tools: Mailchimp, Lemlist, Gmail Suite - Lead Tools: LinkedIn Sales Nav, Apollo, Hunter.io - Project Mgmt: Trello, Asana, ClickUp - Automation: Zapier, Calendly, Airtable - Platforms: Upwork, Fiverr, Freelancer - Industry Familiarity: Real Estate, eCommerce, Telehealth, Airbnb Hosting Education B.Eng, Computer Engineering (In Progress) Enugu State University of Science and Technology (ESUT) - Enugu, Nigeria Feb 2022 - Jul 2027 In-Demand IT Skills Certification Digital Witch Support Community Issued: April 17, 2025 | Certificate ID: DWSC09802 Skills: Virtual Assistance, Tech Support, Email Marketing, Cold Calling, CRM, Workflow Automation, and more. Achievements - Maintained a 5-star rating across all Upwork contracts. - Generated over 1,000 qualified leads and closed 200+ appointments in 12 months. - Successfully automated 70% of repetitive tasks for a SaaS client, improving team productivity by 35%.