Ezinne Roseline Nwosu
Customer Service / Virtual assistant
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SUMMARY
Skilled listener , Enthusiatic customer service professional with
experience and acting as a liason between customers and clients .
Highly motivated and a competent team player who can successfully
inspire other colleagues.
High level of integrity.
CAREER
2012 - PRESENT
Swift Eye
care
CUSTOMER SERVICE
Conflict resolution
Multitasked between clients phone calls planning
work schedules and arranging appointments .
Trained other personnel on how to relate and
assist customers .
Recorded actionable ingihts and data for the
business to ensure customers voices are heard
and necessary adjustments are made to enable
better servives in futiure
EDUCATION
2011
IMO STATE UNIVERSITY
Optometry
SKILLS
Persuasive speaking skills ,excellent written and verbal communication
skills
Positive service oriented attitude
Time management skills ability to manage numerous projects and
priorities at once
Basic computer skills
Paying attention to details and patient .
Problem solving skills
