Ezidimma Chinemerem

CHINEMEREM EZIDIMMA Customer Service Agent - - https://www.linkedin.com/in/chinemerem-ezidimma?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app Nigeria Summary Hello, I'm Chinemerem, a customer support professional with a passion for helping people. I have experience working with CRM tools like Hubspot and Freshdesk, and I'm a quick learner who is always eager to learn new skills. I'm a natural problem-solver, and I'm known for my friendly and approachable demeanor. I'm always looking for ways to improve customer satisfaction, and I pride myself on my ability to build strong relationships with customers. I'd love to bring my skills and passion to your team, I'm very confident that I'll be a valuable asset to any organization I find myself in, because I'm a great team player.I look forward to hearing from you soon. Thank you. Skills Zendesk Customer Service Scheduling Freshdesk Customer Retention Hubspot Intercom Salesforce Click Up Organization Time Management Email management Experience Nocturnum Carpe Consult Remote Customer Service Agent 2020 - Present Company Registration • • • • • • • • Customer service Customer retention Customer Relationship Management Cold Calling Communication Empathy Scheduling Time management Ziddyshair Salon Lagos Nigeria Social Media Manager 12/2018 - 08/2019 Hair Salon • • • Customer Service Customer Retention Cold Calling Education University of Nigeria, Nsukka BA English and Literary Studies 11/2012 - 08/2016 Nnamdi Azikiwe University MA English and Literary Studies 03/2019 - Present Courses & Certificates ALX VIRTUAL ASSISTANT COURSE Jobberman softskill Course Title Interests & Hobbies Nature, Traveling, Childcare www.enhancv.com Powered by 