Ezenwora Onyinyechi Janefrancis

Professional Summary Onyinyechi Janefrancis Ezenwora Virtual Administrative Assistant Skills and Competencies - Microsoft Office - CRM Tools - Google suites - Customer Support - Lead Generation - Data Entry - Content/Article writing - Cold calling - Proofreading and editing - Mail handling and scheduling I am a proficient, multi-skilled, and compassionate virtual administrative assistant with excellent skills, qualifications, and optimizing strategies for business productivity. With over 5years of experience in delivering quality services both in administration and customer support. Currently seeking a challenging virtual assistant opportunity in a fast-paced organization where skills, education, extensive training of years of experience can be fully utilized virtually. Work History Receptionist/Administrative Assistant. Etisalat Facilities Management Dubai, UAE. | January 2017 - August 2021 - Assists the department of administration in scheduling appointments. - Works closely with the customer service department support, mail handling, answering calls, and responding to live chats. - Executing HR duties assistant in areas of staff attendance through access card records, performance on management policy and labour compliance. Administrative/HR Assiatnt Hyatt Hotel Management | January 2016 - 2017 - Set up and managing of new staff arrivals, data collection, and registration in the company database. - Calling and sending emails to the qualified talents to ensure they meet the company's vision, aims, and objectives. -Drafting and printing of contract letters. - Issuing of end of service certificate for outgoing staff. Education Associate degree Security, Health and Safety Dubai Police Academy Diploma in Windows Software and Desktop Application Unity Computer Institute. Udemy Online Course - Lead Generation -Digital Marketing -Data Analyst -Customer Relationship Management Coursera Online Course - Introduction to CRM with HubSpot