Ezemma Maureen

Ezemma Maureen Administrative Virtual Assistant Phone:- Email:-Location: Lagos , Nigeria Linkedin: https://www.linkedin.com/in/ezemma-maureen-b PROFESSIONAL SUMMARY With almost two years of experience, this proactive and well-organized virtual assistant helps firms and entrepreneurs with operational and administrative duties. adept at using programs like Asana, Trello, Apollo, Canva, and Google Workspace, and highly skilled at effectively managing calendars, emails, and reservations. adept at managing several priorities and possessing strong communication, problem-solving, and time management skills. knowledgeable about social media administration and skilled in scheduling, task organization, and client communication. committed to providing top-notch assistance that improves output and simplifies processes. SKILLS AND COMPETENCE ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ General management and Administrative Calendar and Email Management Data Entry and Internet Research Lead Generation (Apollo.io) MS Office and Google Workspace Task and Project Tracking (Asana, Trello) Appointment Scheduling/ Travel Booking File Organization and cloud storage Information Confidentiality Good communication skill Time Management and Prioritization Ability to Work Independently and Remotely EXPERIENCE APRIL 2025-CURRENT Administrative Assistance/ To an individual SAMUEL CHUKWUEMEKA ●​ Create and maintain spreadsheets for tracking invoices and expenses, ensuring accurate monthly reporting using zoho. ●​ ●​ ●​ ●​ ●​ Manage scheduling and coordinate meetings per month, helping the team review our progress . Responds to client emails and inquiries within 24 hours, helping maintain a 95% client satisfaction rating. Handle inbox management, declutter and filter high priority emails which helped to reduce missed appointments and improved client communication. Organized and digitized company files using Google Drive, increasing accessibility and saving hours of search time. December 2023-CURRENT Virtual Assistance/ 921 hub International ●​ Set up and organized task boards using Trello and Asana for a team project, resulting in improved workflow visibility and better time management. ●​ Created simple branded graphics for my client using Canva for their startup social media posts, contributing to a more professional online presence and increased engagement. ●​ Performed online research for a blog and compiled topic ideas, saving my client hours of prep time and supporting their weekly content schedule EDUCATION November 2022 Bachelor Degree Human Physiology Enugu State, University of Nigeria Nsukka CERTIFICATION Virtual Assistant Career Crafters Academy Jobberman Soft-Skills Training Certificate certified by Jobberman