Oluchukwu Favour Ezeh
HIGHLIGHTS:
Personal and administrative assistant who is tech-savvy and proactive. A highly reliable,
ethical, and goal-oriented virtual assistant who can plan, organize, and complete tasks
on her own. Driven to support the expansion and success of organizations. Knowledge
of Google Workspace, customer support, and workflow management.
SKILLS:
• Google Workspace
• Microsoft 365
• Personal Assistant
• Appointment Setting
• Data Entry
• Customer Support
• Online Research
• CRM
• Email and Chat Support
• Light Project Management
• Basic Graphic Design
• Effective Communication
EDUCATIONAL BACKGROUND:
African Leadership Xcelerator (ALX) – Remote
Virtual Assistant
July 2024 – Till Date
Digital Witch IT Support – Remote
IT Support Skills
June 2023 – Nov. 2023
Maria Regina High School
Diploma in Computer Science.
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WORK EXPERIENCE:
New Age Computers ( Data Entry Specialist)
February 2017- May 2021
Transferring information from analog to digital formats.
Entering information into databases or spreadsheets.
Checking information for accuracy.
Keeping track of customers' records and files.
Cleaning up and maintaining data.
Difficulties with payments, subscriptions, and access to customer's accounts
were successfully resolved by me.
❖ Recognized and swiftly addressed queries from customers.
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Kcee Investment (Secretary)
June 2021- November 2023
➔ Handled office duties like filing, scheduling meetings, and addressing consumer
inquiries.
➔ Data entry, management, and database update.
➔ Responded to emails as well as calendar management.
➔ Teamed up with teammates to make sure the store ran smoothly and provided
top-notch customer service.
➔ Managed customer inquiries and provided prompt responses via online chat,
email, and phone calls.
➔ Assisted customers with product information, pricing, and availability, ensuring a
positive shopping experience.
INTERESTS:
● Technology and Business
● Women Empowerment
● Hospitality
● Health and Fitness
LANGUAGES:
English - Bilingual
Igbo - Bilingual
