Ezechi Benedine Nwaduru

Experienced Application Support Engineer with over 10 years in IT service management, incident resolution, and application troubleshooting. Adept at managing Java-based applications, Spring Boot, and debugging microservices in high-availability environments. Strong background in incident management, monitoring, root cause analysis (RCA), and automation to improve service capabilities. Proven ability to collaborate with cross-functional teams to optimize system performance and ensure service continuity.