Eze Ezinne Precious

EZINNE EZE REAL ESTATE VIRTUAL / ADMINISTRATIVE ASSISTANT https://www.linkedin.com/in/ezinne-eze-precious-Imo, Nigeria. PROFESSIONAL SUMMARY A professional and dedicated Real Estate Virtual Assistant skilled in calendar management, email management, property management, short- term rentals, property finding, guest communication, customer service, meeting scheduling, appointment setting and other administrative tasks. Efficiently managing tasks and time for Property owners and industry professionals by delivering exceptional customer service to guests, achieving goals, objectives and increasing revenue. SKILLS & ATTRIBUTE ● ● ● ● ● ● ● ● ● ● Effective Communication Customer Service Property Management Property Analysis Email Management Calendar/Time Management Meeting Scheduling Appointment Setting Lead Generation Data Entry ● Cold Calling ● Airbnb Arbitrage/Property Finding ● Real Estate Market Knowledge ● Listing Optimization ● Task Management/Organization ● Real Estate Market Knowledge ● Upward Management ● Tech-Savvy(Ability to work tech tools & PMS) WORK EXPERIENCE Independent Property Finder, Real Estate Investors in the US 2023-Present Core Responsibilities ● Search for properties on Zillow and other platforms to identify ideal properties approved for Short -Term Rentals Aug ● Communicate with landlords, negotiate rental price and analyze properties ● Follow up with property owners and communicate with investors until lease is signed Customer Service/Property Manager, Digital Hospitality Hub, Nigeria Sep 2024- Dec 2023 Core Responsibilities ● Communicated with cleaners and handymen men to ensure properties were clean and ready before guests checked-in ● Optimized properties using relevant keywords in the description, clear pictures and amenities to increase bookings ● Managed email, handled inquiries and delivered exceptional customer service to guests all through their stay Administrative Assistant, D'emperoz, Imo State Nigeria Dec 2020-Jan 2023 Core Responsibilities ● Organized, managed email and attended to all messages ● Handled customers complaints, inquiries via phone, and chats, solved problems and addressed feedbacks promptly and courteously ● Scheduled appointments, organized meetings and managed files ACADEMIC QUALIFICATION ● Bachelor of Science (BSC) in Microbiology, Imo State University, Nigeria Jan 2010- Nov 2014 PROFESSIONAL CERTIFICATION (Inview) ● Virtual Assistant Course, ALX Africa ● Short-Term Rentals/Property Management, Digital Hospitality Hub Aug 2023 ● How to Manage Airbnb Remotely | 92% Occupancy Rate Secrets, Udemy Dec 2023 Dec 2022 ● Fundamentals of IT Support Skills, Digital Witch Community