CYNTHIA EZE
Nigeria | Alpha Beach Road Lekki, Lagos, Nigeria | --| LinkedIn ID: https://www.linkedin.com/in/cynthia-kelechi-eze
SUMMARY
● Result-oriented, energetic self-starter with experience in Customer Relations and Marketing.
● Strong organizational skills and excellent professional service to clients; top-notch Customer
Support.
● Detail oriented and resourceful in the completion of projects, with the ability to multi-task and meet
strict deadlines.
EDUCATION
Micheal Okpara University of Agriculture – Abia, Nigeria
BSc. Human Nutrition and Dietetics
October 2014 - September 2018
WORK EXPERIENCE
Administrative Assistant
June 2022 - July 2022
BeyondInsight – India
● Generated 200+ leads on LinkedIn, using the LinkedIn lead generation strategies.
● Booked 4 appointments from the generated leads and closed 3 deals from the booked
appointments.
Digital Marketing Manager
June 2020 - December 2021
Softicu Technology – Abia, Nigeria
● Led a team of 4 in the marketing department to plan, and successfully execute marketing
campaigns that optimized sales and converted 50+ customers.
● Demonstrated exceptional prospecting skills by generating an extensive client base, through
aggressive marketing and personal referrals from satisfied customers.
● Onboarding of all new customers into the platform.
Customer Service Representative
February 2019 - June 2020
Planet Host – Abia, Nigeria
● Managed all incoming phone calls and live chats
● Handled customer complaints and provided appropriate solutions; follow-ups to ensure resolution
and satisfaction
VOLUNTEER ACTIVITIES
Volunteer Researcher, Lagos Food Bank
June 2022 - Present
Strengthening the existing literature on hunger, poverty, and malnutrition and compiling the first hunger
report to be published in international journals about the state of hunger in Lagos, Nigeria.
SKILLS
● Internet Research ● Google Suite ● Social media management
INTERESTS
● Email Handling and appointment setting ● Women Empowerment
● Research
