I have worked in international companies, including Allsec Technologies and ZZ Connect Inc., where I handled collection tasks such as contacting clients, processing payments, and maintaining accurate account records. I understand the importance of clear communication, attention to detail, and professionalism in dealing with sensitive financial matters.
In addition to my collection experience, I have a solid understanding of the accounts receivable cycle and delinquency management. I am also familiar with legal regulations and best practices in debt collection, including compliance with the Fair Debt Collection Practices Act (FDCPA).
I am highly organized, work well under pressure, and have strong problem-solving and computer skills. I thrive in collaborative environments and am committed to helping the team meet and exceed collection goals while maintaining a positive customer experience.