Exequiel Erram Iii

Curriculum Vitae Name: Exequiel Erram III Physical Address: B5 L9 Mt. Fuji St. Dinaville Subd. Ma-a Davao City 8000 Contact numbers:- Email Address:- PERSONAL DETAILS: Date of Birth : November 12, 1973 Birth Place : Cagayan de Oro City Nationality : Filipino Gender : Male Marital Status : Married SKILLS: Telesales, Lead Generation, B2B Client Acquisition, CRM Management, Network Administration WORK EXPERIENCE: Sales Consultant: January 2023 – Present Brandified • Responsible for designing and implementing the sales strategy, process and recruitment to meet the company’s revenue goals • Continuously provide mentorship to sales team leads to better equip them • Implements account specific programs to ensure productivity and efficiency of the team • Manages phone systems and CRM to increase overall efficiency of the team Sales Executive: August 2022 – December 2022 Sales Kiwi • Responsible for designing and implementing the sales strategy, process and recruitment to meet the company’s revenue goals • Continuously provide mentorship to sales team leads to better equip them • Implements account specific programs to ensure productivity and efficiency of the team • Manages phone systems and CRM to increase overall efficiency of the team Inside Sales Specialist: April 2021 – March 2022 Best Office Staff Sales & Support Manager: August 2020 – November 2020 Blueberry Digital Labs • Responsible for designing and implementing the sales strategy, process and recruitment to meet the company’s revenue goals • Continuously provide mentorship to sales team leads to better equip them • Implements account specific programs to ensure productivity and efficiency of the team • Manages phone systems and CRM to increase overall efficiency of the team Sales Manager: April 2019 – March 2020 EC Locals • Responsible for designing and implementing the sales strategy, process and recruitment to meet the company’s revenue goals • Continuously provide mentorship to sales team leads to better equip them • Implements account specific programs to ensure productivity and efficiency of the team • Manages phone systems and CRM to increase overall efficiency of the team Team Lead: August 2018 – March-BPO • Responsible for meeting sales goals and overall quality of service of a team of 5-10 sales agents • Recruit and train agents on basic telemarketing skills and account specific processes • Conduct continuous coaching both individually and as a team • Implements account specific programs to ensure productivity and efficiency of the team • Manages phone systems and CRM to increase overall efficiency of the team Online Marketing Consultant: December 2017 – July-BPO • Responsible for meeting sales goals and overall quality of service • Assists customers and prospects with any concerns and questions they might have about the product • Implements account specific programs to ensure productivity and efficiency of the team Remote Sales Team Manager: November 2013 – November 2016 Merchant Cash Advance • Responsible for meeting sales goals and overall quality of service of a team of 15-20 remote sales agents • Recruit and train agents on basic telemarketing skills and account specific processes • Conduct continuous coaching both individually and as a team • Implements account specific programs to ensure productivity and efficiency of the team • Manages phone systems and CRM to increase overall efficiency of the team Operations Manager: July 2012 – October 2013 CBSolutions • • • • Responsible for the overall operations of a start up outbound telemarketing center Closed 3 major accounts/clients that is now running with 20-25 agents Liaised with principals, sending reports and updates of the campaign Implement campaign specific processes Process Manager: March – June 2012 Executive Boutique Call Center • • Managed an outbound telesales team for an online advertising company in Australia Established highly effective telesales processes to achieve revenue target • • • Prepared activity reports and distributed marketing materials Researched and identified market prospects and targets Developed systematic marketing campaign Business Development Manager: March 2011 – March-Care Inc. • Responsible for meeting sales goals and overall quality of service. • Conduct sales and marketing calls to book meetings with potential clients. • Send follow-up marketing materials and make follow-up monthly calls to establish relationships. • Call and new and existing customers to facilitate new business. • Perform client presentations articulating the value proposition of product, solution, and service offerings. • Coordinate efforts to improve the customer experience at the point of sale. • Manage product sales growth and individual sales effectiveness by reviewing sales activity schedule Client Relationship Manager: March 2009 – March 2011 Montpelier (China) Group • Cold call C-level executives within Beijing to set up appointments with Financial Advisors. • Attend various networking activities to look for prospective clients. • Conducted weekly telephone call blitzes. • Identified target companies and key decision makers. • Assessed performance by location through audit reports. • Supported other promotional programs including, but not limited to: reactivation, retention, leads and knowledge based marketing programs. Product Support Representative: December 2006 – March 2008 Concentrix (formerly Link2Support) • Greet transfer and hold calls • Build rapport, listen, clarify and manage conversational flow • Manage upset customers, conflicts and challenging situations • Deliver outstanding service, exceed expectations and build long-term loyalty • Work in teams and in a self-directed environment EDUCATION: Tertiary Level University of Mindanao AB Political Science 1996 - 1997 Secondary Level F. Bangoy National High School 1985 - 1989 Elementary Level K. Tomas Monteverde Elem. School 1980 - 1985 CHARACTER REFERENCE: Pastor Joven Llera Bible Baptist Church Minister- Paul Orillo Autotask Corporation Conference Event Coordinator- Mark Garcia Dominion Funding LLC Funding Manager-